Digital Project Manager, Mid

Job Description

We are actively seeking a Mid-Level Digital Project Manager with 2-3+ years of experience as a digital project manager. The right candidate will be able to manage multiple projects simultaneously from initiation through launch and post-launch activities. You'll drive the projects forward by understanding business context and goals, success factors, platform approach and risks while monitoring timelines, client satisfaction, team engagement and project profitability. You'll stay close to projects as they unfold to identify and resolve bottlenecks and develop ways to improve efficiency. You will be project-managing websites, videos, apps, branding, and digital campaigns.

Salary Range: 70 -90k (Based on Experience)

Working Hours: 9am-6pm PST (West-Coast Hours), 10am - 7pm EST (East-Coast Hours)

About Clear Digital:
Clear Digital is a Silicon Valley digital agency that delivers websites and digital brand experiences for modern B2B brands that need to drive real-world results. We combine strategy, usability, smart creative, and technology to transform business objectives into results-driven digital experiences that get our clients to what’s next.

Responsibilities:

• Manage the effective execution of each project for all assigned accounts.
• Work with team leads (Director of Client Services, Creative Director, Director of Technology, CEO) to determine budgets, expenses, deliverables, resources and timing for projects.
• Continually protect the agency's best interests, including staff/contractor allocation, budgets and expenses.
• Develop project plans, strategies, detailed timelines with dependencies and milestones, resource forecasts, and status reports for internal and external stakeholders.
• Works with clients to implement approval processes and timing needs to incorporate in a detailed project plan.
• Manage project profitability and burn rates.
• Prepare and write estimates, statements of work, proposals, purchase orders, project roadmaps, and reports.
• Ensure all the project administration-related tasks (open job code, forecast resources, set-up project folder, open POs, signed SOWs, etc.) are in order before starting the project.
• Facilitate meetings and working sessions with client and internal team.
• Help drive new business opportunities with owned accounts and participate in pitches, when asked.
• Solve problems and initiate collaboration among agency staff and vendors; anticipate, identify and actively resolve issues.
• Convey feedback from clients to internal teams for possible process changes/improvements.
• Proactive and positive attitude, always willing to partner with client and team members to solve problems.
• Serve as the main point of contact on your accounts for all project-related items, both internal and external.
• Oversee quality of project delivery and ongoing performance against client objectives, to ensure client satisfaction is fully met.
• Participate in daily, weekly and monthly internal project status meetings.
• Ensure project billing is reconciled accurately and in a timely fashion.
• Monitor new and emerging technologies and digital best practices and evaluate their relevance to our business.

Requirements

• Bachelor's degree (e.g. Marketing, Advertising, Business, Communications, Graphic Design or other related degrees)
• 2-3 years experience in agency project management or producer role, with digital and traditional deliverables.
• Proven ability to effectively lead and manage multiple projects simultaneously, including multi-disciplinary teams, budgets and schedule information.
• Excellence in client interface and customer service.
• Good knowledge of content management systems such as Drupal and WordPress.
• Knowledge of agile and waterfall project management methodologies.
• Experience working with both creative and technology teams.
• Exceptional communication skills - you will often be speaking with both technical and non-technical stakeholders.
• Confident and experienced in speaking to clients in person and on the phone.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects concurrently while maintaining command of deliverables, timelines and next steps.
• We are a Mac shop, so knowledge of the OS should be second nature.
• Some travel may be required.
• Basic knowledge of Adobe Photoshop, Illustrator, and InDesign is required, as well as managing these files from an organizational standpoint.
• Interests in the digital, art and design community are welcome.
• Creative, passionate, and easy-going spirit.
• Looking for an upbeat person that can be a team leader, but also a great team member. Sense of humor is a big plus.
• Experience with project management and collaboration tools such as Basecamp, JIRA Smartsheets, Harvest (time tracking), Parallax, and Google Docs.

Benefits

• Competitive salary
• ‘Work from Anywhere’ flexibility
• Feedback based on regular 1:1s, 6-month and annual touchpoints with Leadership
• 50% of Medical, dental, and vision coverage from an industry-leading provider
• 401k matching opportunities
• Annual health spending account
• Competitive PTO and company holidays
• $50,000 term life insurance coverage
• Annual education allowance
• Company provided daily lunch for on-site employees
• A team of great people in a family-like atmosphere - check out what our team is saying about us on Glassdoor! https://www.glassdoor.com/Reviews/Clear-Digital-Reviews-E962737.htm

Our Values:

• Be Inspired
• Stay Accountable
• Exceed Expectations
• Have Grit
• Always Collaborate

Clear Digital is an equal opportunity employer (EOE). We strongly support diversity in the workforce.