Operations & Admin Support Specialist (Work from home) - #34119

Job Description

Our client is a leading Australian recruitment agency specializing in Business Development, Sales Leadership, and Client Relationship & Retention roles within the facilities services industry.

Duties and Responsibilities:

• Overseeing and optimizing systems like GSuite and LinkedIn tools.
• Documenting and maintaining SOPs.
• Handling accounts payable/receivable and financial reports.
• Managing onboarding, employee records, and HR functions.
• Acting as a backup for team members during absences.
• Supplier/vendor management, including contract negotiations. Will speak to Vendors & Suppliers on the phone.
• Approximately 40–50% of the time will be spent on inbox management, administrative work, or SOP documentation as these tasks are integral to operational efficiency.
• Although client and candidate interaction is minimal, those minimal interactions would typically involve email and call management, addressing urgent queries, or assisting with scheduling.
• Will interact with vendors for tasks like negotiating contracts, ensuring timely service delivery, and resolving issues.

KPIs:

• Timeliness and accuracy of financial transactions and reports.
• Consistency in maintaining and optimizing SOPs.
• Responsiveness and efficiency in managing team and operational support tasks.
• Successful onboarding and HR compliance.

Requirements

• Atleast 3 years of experience
• Experience in Australian recruitment agencies or professional services firms highly advantageous
• Familiarity or strong proficiency with tools such as: (1 -2 knowledge would suffice)

• Seek Talent Search
• GSuite
• LinkedIn tools
• Aircall
• Xero (for financial tasks)
• Excellent organizational and time management skills.
• High level of professionalism and ability to maintain confidentiality.
• Strong communication and interpersonal skills, with a customer-focused mindset. Needs to be able to speak to Vendors & Suppliers on the phone.
• Tech-savvy and adaptable, with the ability to learn and optimize new tools quickly.
• Reliable, proactive, and able to handle multiple priorities with minimal supervision.

Advantageous/nice to have, but not required:

• Background on the following:
• Experience in HR, supplier management, and process development
• Accounting: AR and AP
• An executive assistant or support person who works for a single operator Recruiter in Australia would be ideal.

WORK FROM HOME

Monday to Friday 08:00 am to 5:00 pm Queensland Time