German Speaking Customer Service Jobs In Spain

Job Description

The House of Mercier is a renowned recruitment agency specializing in connecting talented professionals with outstanding job opportunities worldwide. We are excited to announce openings for German Speaking Customer Service Representatives in Spain. This is a fantastic opportunity for skilled individuals who are passionate about customer service and want to work in a vibrant and culturally rich environment. In this role, you will be responsible for providing exceptional support to our German-speaking clients, addressing their inquiries, and ensuring a positive customer experience. Join us at The House of Mercier, where your talent and dedication will be recognized and rewarded.

Responsibilities

• Handle customer inquiries in German through various channels including phone, email, and chat
• Provide accurate information about products, services, and company policies
• Resolve customer issues and complaints in a timely and professional manner
• Document all customer interactions accurately
• Collaborate with team members to improve service delivery
• Participate in training sessions to enhance product knowledge and service skills
• Foster long-term relationships with customers to promote loyalty

Requirements

• Fluency in German, both written and spoken
• Previous experience in customer service is advantageous
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Proficiency with customer service software is a plus
• High school diploma or equivalent; further education in communications or business is preferred
• A positive attitude and commitment to delivering excellent service

Benefits

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Monthly Performance Bonus

Private Insurance

And More...