Client Partner / Key Account Manager

  • Virtual Identity Ag
  • Verified

Job Description

Job Description

You are the primary point of contact for our clients and always strike the right tone in every situation. You nurture your client relationships with passion, curiosity, openness, and creativity. Our clients seek you out as a partner and advisor because of your personality and expertise, to successfully tackle their digital challenges through joint projects.

What you will do:
  • You build close and trusting relationships with the clients you manage
  • You consult our clients on identifying and effectively utilizing opportunities along their customers' digital customer journey
  • You are responsible for the continuous expansion of the business relationship with several of our clients
  • You are responsible for the preparation of proposals and, together with colleagues from the Client Partner Team, accountable for the agency's annual purchase order volume
Requirements

What we expect:

  • Strong client orientation and at least 3-5 years of professional experience in client service management, account management, or consulting (in a corporation or on the agency side)
  • Successfully completed university degree (in engineering, economics, or similar) or comparable qualification
  • You enjoy working strategically and are passionate about digital topics
  • You are interested in people, easily connect with others, listen with curiosity, and recognize what’s essential
  • Proficient English skills and very good German language skills (written and spoken)

Contact

Marion Huwatscheck

About the company

At Virtual Identity we are passionate about tackling day-to-day problems, solving them digitally and coming up with solutions that are not only fun but – most importantly – useful. For people as well as brands.

We have done so for the past 25 years and are currently counting 180 colleagues across four offices in Munich, Vienna, Freiburg and Porto.

We are always looking for new talents, willing to push digital boundaries as well as their own – through exciting projects, trainings and of course working within a team of motivated colleagues.