French Speaking Customer Support Jobs - Paid Relocation To Sofia

Job Description

Mercier Consultancy is excited to offer French Speaking Customer Support positions with paid relocation to Sofia. If you are fluent in French and seeking a rewarding customer service career abroad, this opportunity is perfect for you. Join our dynamic team and enjoy the benefits of working in a vibrant city while delivering exceptional support to our French-speaking customers.

Key Responsibilities

• Provide high-quality customer support in French across phone, email, and chat channels.
• Assist customers with inquiries regarding products, services, and orders, ensuring clarity and accuracy.
• Resolve complaints efficiently to maintain a positive customer experience.
• Document all customer interactions and follow up as necessary.
• Collaborate with internal teams to improve processes and customer satisfaction.
• Stay updated on product information and company policies.

Requirements

• Fluent in French (written and spoken); English proficiency is an advantage.
• Previous experience in customer service or support roles is preferred.
• Strong communication and interpersonal skills.
• Ability to adapt to a new environment and work effectively as part of a team.
• Willingness to relocate to Sofia with paid relocation support.
• Excellent organizational skills and attention to detail.
• Familiarity with customer support tools is a plus.

Benefits

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...