Polish Speaking Customer Support Jobs - Paid Relocation To Sofia

Job Description

Mercier Consultancy MD is pleased to offer exciting opportunities for Polish Speaking Customer Support Representatives with paid relocation to Sofia. This role is perfect for individuals fluent in Polish who are eager to advance their careers in customer support while experiencing life in a vibrant city. As a customer support representative, you will be responsible for providing exceptional assistance to our Polish-speaking clients, ensuring their satisfaction and resolving any issues promptly and professionally.

Key Responsibilities

• Deliver excellent customer support to Polish-speaking customers through phone, email, and chat channels.
• Respond effectively to customer inquiries about products, services, and account issues.
• Resolve complaints and troubleshoot problems to ensure a positive customer experience.
• Maintain detailed and accurate records of all customer interactions.
• Collaborate with teams to improve customer service processes and protocols.
• Stay updated on product knowledge and company policies.

Requirements

• Fluent in Polish (both written and spoken); proficiency in English is a plus.
• Experience in customer service or support roles is preferred.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Willingness to relocate to Sofia with paid relocation support offered.
• Familiarity with customer support software is advantageous.
• Positive attitude, adaptability, and eagerness to learn.

Benefits

• Competitive Monthly Salary

• Relocation Package

• Fully Paid Training

• Health Insurance

• And Much More...