Danish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

Job Description

Mercier Consultancy MD invites applications for the position of Danish Speaking Customer Service Agent to join our dynamic team in Bulgaria. This role comes with paid relocation, offering the perfect opportunity to work abroad while providing exceptional service to Danish-speaking customers.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to assist with inquiries about products and services.
• Provide accurate information, resolve customer issues efficiently, and ensure customer satisfaction.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay updated on company offerings, policies, and industry trends to deliver informed support.

Requirements

• Fluency in Danish (both written and spoken); proficiency in English is a plus.
• Experience in customer service or a related field is preferred.
• Excellent communication and interpersonal skills.
• Ability to manage challenging situations professionally and calmly.
• Proficiency with CRM systems and standard office software.
• Self-driven with the ability to work independently and as part of a team.
• Willingness to relocate to Bulgaria with relocation expenses covered.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. 1500 Euro Signing Bonus
4. Relocation Package
5. Fully Paid Training
6. Health Insurance
7. And Much More...