Property & Legal Operations Manager (Bilingual French - English)

Job Description

Outsourcing Staffing Advantage is seeking a Property & Legal Operations Manager (Bilingual French - English) to play a critical role in managing property operations and legal processes. This individual will ensure smooth lease renewals, timely rent collection, and the effective handling of legal matters through strong attention to detail and a proactive approach. The role serves as the primary point of contact for tenants, attorneys, and courts, maintaining organized records and clear communication trails that support legal proceedings.

Key responsibilities include:

• Immediate Court File Readiness:
• As soon as a legal file is opened, you must prepare the entire evidence folder immediately.
• All documents, proof of service, and lease copies must be organized and "court-ready" the moment the case starts—do not wait for the court date.
• Proactive Lease Renewals:
• Monitor lease expirations daily.
• Prepare and send out renewal notices at least 5 months before the end date to ensure zero missed deadlines.
• Strict Rent Collection:
• Monitor building software daily.
• On the 2nd of the month, send firm reminders via text and email.
• Maintain a clear "paper trail" of all communications for legal proof.
• Legal & Bailiff Coordination:
• File cases with the court for non-payment or lease violations.
• Manage the bailiff (huissier) process and keep a detailed log of what was sent and when it was served.
• Vacancy Management:
• Maintain a real-time Google Sheet of vacant units and upcoming move-outs.
• Immediately respond to tenants trying to break leases, making it clear they remain fully responsible for the contract.

Requirements

• Bilingualism: The candidate must be fluent in both English and French (mandatory for legal filings).
• Strong Organizational Skills (“Top-of-Mind” Organization): Able to independently manage both their own calendar and the court’s calendar without requiring reminders.
• Professional & Firm Communication: Capable of handling difficult conversations with tenants while maintaining a professional, firm, and composed approach.
• Proactive Mindset: Anticipates potential issues in advance and takes initiative to prepare solutions (e.g., planning ahead for vacancies or operational needs).

Preferred Qualifications:

• Experience in property management or legal operations within a real estate environment

Benefits

• Opportunity to work on diverse and exciting projects.
• Supportive and collaborative work environment.
• Weekly payments.
• Weekly Incentives based on performance
• Weekends off.
• Hiring Bonus
• Growth Opportunities
• Referral Bonus
• National holidays pay double the hourly rate
• US Holidays Off when applicable
• Best work environment in Santiago
• Morning shift available.
• Back-office positions