Head of IT Operations

Job Description

Join Keller Executive Search as the Head of IT Operations and lead our dynamic IT team to new heights! In this pivotal role, you will be the driving force behind our IT operations, ensuring seamless day-to-day functioning and strategic alignment with our company goals.

As a key leader, you'll cultivate a culture of innovation, efficiency, and collaboration—empowering your team while partnering with cross-functional stakeholders to deliver exceptional results.

Key Responsibilities:
- Oversee and optimize all IT operations, guaranteeing reliable and effective technology services.
- Develop and implement operational strategies that align with business objectives.
- Lead, mentor, and inspire a high-performing IT operations team.
- Manage vendor relationships and negotiate contracts to maximize value.
- Drive continuous improvement initiatives to enhance performance and reduce risks.
- Collaborate closely with leadership to support growth and digital transformation initiatives.

Requirements

- Proven experience (7+ years) in IT operations management with a strong leadership background.
- Demonstrated ability to manage teams, projects, and vendor partnerships successfully.
- Exceptional problem-solving and analytical skills.
- Strong communication and interpersonal abilities to engage with diverse stakeholders.
- Experience in a fast-paced professional services environment preferred.
- Bachelor’s degree in Information Technology, Computer Science, or a related field; advanced certifications are a plus.
- Passion for technology and a drive to continuously improve operational excellence.

Benefits

• Competitive compensation: $119000 - $288000 USD
• Opportunities for professional growth and leadership development.
• Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
• Full medical coverage.

Equal Employment Opportunity Statement:
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.

Commitment to Diversity:
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.

Data Protection and Privacy:
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.

Pay Equity:
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.

Health and Safety:
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.

Compliance with Law:
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.