Italian-Speaking Customer Support for Online Marketplace - Remote Work in Greece

Job Description

🌟 Exciting Remote Opportunity! Patrique Mercier Recruitment ES is seeking an Italian-Speaking Customer Support representative for an Online Marketplace, working remotely from beautiful Greece. If you are fluent in Italian and passionate about delivering exceptional customer service in the e-commerce sector, this role is perfect for you!

As a vital part of the team, you will assist Italian-speaking customers with their inquiries, providing prompt and effective solutions to ensure a seamless online shopping experience. Enjoy the flexibility of remote work while being part of a dynamic and supportive team. If you’re ready to take on this exciting challenge and grow your career, we want to hear from you!

Your Responsibilities

• Provide excellent customer support to Italian-speaking clients through various communication channels.
• Assist customers with questions about products, orders, payments, and returns to ensure high customer satisfaction.
• Accurately document customer interactions and resolutions in the CRM system.
• Collaborate with team members to meet and exceed service level goals.
• Participate in continuous training to stay informed about marketplace updates and best practices.

Requirements

• Fluency in Italian, both written and verbal, and a high level of English, is required. Please ensure to state your nationality and native language in your C.V. and/or Cover Letter.
• Previous experience in customer support or e-commerce is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a remote environment.
• Strong problem-solving skills and attention to detail.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...