Jump Cloud

Sales Engineer - Mexico

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Job Description

About the Team: 


The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions. 



What you’ll be doing:

  • Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform

  • Providing tailored product demonstrations

  • Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges

  • Support direct and partner sales teams with product related questions and skill development

  • Building relationships with partners through technical enablement and co-selling

  • Assist prospects with setup and configuration of free trials

  • Provide technical Q&A to prospects as they progress through trial

  • Assess prospect readiness to enter a formal sales cycle

  • Understand implementation best practices to advise on the quickest customer time to value

  • Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve

  • Provide evaluation framework for prospects to follow in their POV


    • We’re looking for:

  • Excellent written and verbal communications skills

  • Ability to make the complex simple

  • Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience

  • Desire and ability to learn new complex concepts


    • Preferred Qualifications:

  • 2-5 years experience in a technical Sales Engineering or similar role 

  • Strong knowledge of Cloud/SaaS technologies

  • Strong understanding of Active Directory environments

  • Understanding of network architecture

  • Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS

  • Familiarity with MDM, RMM, or similar endpoint solutions

  • Familiarity with MFA technologies such as TOTP, WebAuthn

  • Experience configuring and deploying identity and/or directory solutions

  • Experience with basic scripting languages such as bash/Powershell

  • Experience with API integration and automation

  • Experience with both direct and channel/partner sales cycles

  • Must be fluent professionally (written and spoken) in Spanish and English


    • Apply Now
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