Mercier Consultancy Group

Icelandic Speaking Technical Customer Support - Paid Relocation To Greece

  • Mercier Consultancy Group
  • Remote Cyprus
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Job Description

Mercier Consultancy Group is seeking a motivated Icelandic Speaking Technical Customer Support specialist to join their team with paid relocation to Athens, Greece. This role offers a unique opportunity to work in a dynamic environment, supporting Icelandic-speaking customers with their technical inquiries and issues. As a key point of contact, you will provide reliable and efficient technical assistance, ensuring customer satisfaction and enhancing user experience.

Responsibilities include responding to customer queries, troubleshooting technical problems, documenting support cases, and collaborating with product teams to resolve issues promptly.

Requirements

  • Fluency in Icelandic and good command of English.
  • Previous experience in technical customer support or a similar role preferred.
  • Strong problem-solving skills and ability to communicate technical information clearly.
  • Willingness to relocate to Greece with relocation assistance provided.
  • Excellent interpersonal skills and a customer-focused mindset.
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits

  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Monthly Performance Bonus
  4. 2 Extra Salaries Per Year
  5. Fully Paid Training
  6. Health Insurance
  7. And Much More...