Italian Speaking Customer Support - Paid Relocation To Greece

Job Description

Mercier Consultancy MD is pleased to invite applications for the position of Italian Speaking Customer Support Representative, offering a paid relocation package to Greece. This role is perfect for individuals who are fluent in Italian and passionate about providing outstanding customer service while experiencing life in Greece.

Key Responsibilities

• Provide excellent customer support to Italian-speaking clients via phone, email, and chat.
• Handle inquiries about products, services, and policies with professionalism and efficiency.
• Resolve customer complaints and issues promptly to ensure customer satisfaction.
• Document customer interactions accurately in the CRM system for continuous improvement.
• Collaborate with different teams to deliver effective solutions and improve overall customer experience.
• Stay up-to-date with product knowledge and industry developments to enhance support quality.

Requirements

• Fluency in Italian (both written and spoken) is essential; knowledge of English is advantageous.
• Previous experience in customer service or support roles is preferred.
• Strong communication and interpersonal skills with a commitment to excellent customer service.
• Excellent problem-solving abilities and a proactive approach to handling inquiries.
• Familiarity with customer service software and CRM systems is a plus.
• Ability to work independently and collaboratively within a team.
• Willingness to relocate to Greece and adapt to the local culture and lifestyle (work from home is possible).

Benefits

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...