Sales Engineer

Rhombus is on a mission to make the world safer with simple, smart, and powerful physical security solutions. We deliver a cloud-managed physical security platform that brings together cameras, access control, sensors, alarms, and integrations into one unified system. Our platform enables organizations to see, manage, and respond to critical events in real time—without the complexity of traditional security systems.

 

Built to protect and designed to adapt, Rhombus is open, scalable, and easy to deploy, giving customers the flexibility to evolve their security infrastructure as their needs grow.

Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.

 

As a Sales Engineer, you’ll serve as a key technical resource throughout the sales process—supporting product demos, answering technical questions, assisting with integrations, and crafting custom solutions that meet our customers' unique needs. You’ll work closely with Sales, Engineering, and Operations to ensure a seamless pre/post-sales and onboarding experience across a variety of industries, including Education, Technology, Manufacturing, Healthcare, Retail, and more.

Bachelor’s degree in Computer Science, IT, Engineering, or a related field

3+ years of experience in a technical sales role (Sales Engineer, Solutions Architect, Technical Account Manager, etc.) or relevant work experience 

Passion for technology and demonstrated interest in both hardware and software solutions 

Strong communication skills and the ability to clearly explain technical concepts to our customers and partners  

Customer-focused mindset with excellent account management, problem-solving, and attention to detail 

Self-motivated and eager to learn in a fast-paced, team-oriented environment 

Familiarity with networking fundamentals (TCP/IP, DNS, DHCP), and routing/switching devices is preferred but not required 

Familiarity with Physical Security products, such as Security Cameras, Access Control, and IoT devices is a plus

Experience working with APIs, Python, other coding languages is a plus