Senior Product Manager

Job Description

ABOUT SORTLY

Sortly is a simple, multi-device inventory management solution. Our visual & intuitive approach to inventory enables thousands of SMBs and teams within iconic corporations, government entities, music bands & sports teams to stay on top of their consumables, assets, and material things. With over 8,000 five-star ratings in the App Store and a net promoter score greater than 55, our impressive growth has primarily been driven by organic sources and word of mouth. We are profitable, financially independent, and primed to scale within our $20B market! We are proudly a distributed and remote-first company since inception with teams across 4 countries.

OUR VALUES

Real - We lead with authenticity, show transparency through being honest and clear, and take accountability by owning our actions and outcomes.

Inspiring - We think big, empower others to achieve their best, and celebrate wins by recognizing large and small contributions.

Smart - We demonstrate First Principles thinking by always asking “why” and seek to understand deeply, embrace growth mindset and drive decisions with data. 

Empathetic - We are humble and listen with an open mind, show up mentally and emotionally to make others feel valued, and consider how our actions impact others.

ABOUT THE ROLE

Sortly is hiring a Senior Product Manager – AI & Inventory Management to evolve our core Inventory Management product line. This platform helps thousands of businesses track assets and consumables across construction, field services, manufacturing, and medical industries.

As Senior PM, you'll shape the strategic vision and execution of AI-powered Inventory Management that transforms how businesses manage operational workflows. You’ll help evolve Sortly from basic inventory tracking into an intelligent inventory operations platform powered by AI. You’ll own the roadmap for high-impact capabilities including inventory forecasting & replenishment, smart inventory insights and workflows, automated reconciliation and reporting, and AI-driven workflow guidance — features that enable customers to operate more efficiently while maintaining Sortly’s signature mobile-first simplicity.

You’ll work closely with engineering, design, and data science teams to deliver intelligent product capabilities that drive retention, expansion, and operational efficiency for SMB customers. If you're passionate about building AI-enabled B2B SaaS products that solve real operational problems, this is an opportunity to make a major impact at a fast-growing, profitable company.

WHAT YOU’LL DO

Own The AI Powered Inventory Management Product Features

• Define and drive the 1–3 year roadmap for AI-powered Inventory Management, balancing customer needs, market opportunities, and business objectives.
• Identify and prioritize features that deliver the highest value across key verticals, including inventory forecasting and replenishment, smart inventory insights & workflows, automated reconciliation and reporting, and AI-driven workflow guidance
• Make strategic decisions on scope, sequencing, and investment to maximize customer value and enable expansion through AI-driven operational intelligence

Ship Features That Drive Business Impact

• Lead end-to-end product development for major initiatives like predictive inventory recommendations, intelligent workflow automation, automated reconciliation and reporting, and AI-guided inventory operations
• Write clear, detailed PRDs with jobs-to-be-done, user stories, acceptance criteria, success metrics, and AI-specific requirements
• Partner closely with engineering, design, and data science teams to scope features, resolve technical tradeoffs, and maintain delivery velocity
• Launch features on aggressive timelines while ensuring quality, strong customer impact, and measurable performance of AI-driven capabilities

Become an Expert in Customer Workflows

• Conduct deep customer research across construction, field services, manufacturing, and medical verticals to identify opportunities for AI-powered operational intelligence
• Build strong empathy for different personas (business owners, warehouse managers, field technicians) and their daily workflows
• Analyze product usage data, customer feedback, and AI-driven insights to identify opportunities for smarter automation and workflow optimization
• Run validation sessions and beta programs to ensure product-market fit for intelligent features before launch

Lead Cross-Functional Collaboration

• Work daily with engineering, design, and data science teams to unblock development and make fast, informed decisions
• Partner with GTM teams (Sales, Marketing, Customer Success) on positioning, pricing, and go-to-market strategy for AI-enabled workflows
• Present roadmaps and progress updates to executive leadership with clarity and conviction
• Communicate proactively about risks, tradeoffs, and decisions to keep stakeholders aligned

Drive Measurable Results

• Define success metrics for features, including customer adoption, operational efficiency improvements, and AI performance indicators
• Track product performance using data, analytics, and model insights to continuously improve the product experience
• Take ownership of business outcomes, not just feature delivery; your work should directly impact revenue, customer satisfaction, and operational efficiency

WHAT YOU BRING

• 5+ years of product management experience, with 2+ years in B2B SaaS
• Experience working on AI-enabled or data-driven product capabilities with real customer impact
• Proven track record of shipping successful B2B products that drove measurable business outcomes
• Experience working with cross-functional teams (engineering, design, GTM, and data science) in fast-paced, high-growth environments
• Strong technical fluency; able to discuss AI/ML concepts, APIs, system architecture, and technical tradeoffs with engineering

Product Management Excellence

• Customer Obsession: Deep curiosity about customer workflows, pain points, and jobs-to-be-done. Ability to translate complex operational needs into simple AI-powered product experiences
• Strategic Thinking: Can develop multi-year product vision for intelligent workflows while making smart short-term tradeoffs. Balances innovation with pragmatism
• Execution & Delivery: Writes clear, detailed requirements. Ships features on time without sacrificing quality. Makes fast decisions to maintain momentum
• Data-Driven: Uses analytics, research, AI model performance, and customer feedback to inform decisions. Defines success metrics and tracks performance rigorously
• Technical Depth: Understands technical constraints and opportunities of AI/ML systems, data pipelines, model performance, and integrations
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Leadership & Communication

• Ownership: Takes full accountability for outcomes. Proactively identifies and solves problems without waiting for direction
• Bias for Action: Moves quickly, makes decisions with imperfect information, and iterates based on feedback
• Stakeholder Management: Communicates clearly and persuasively with executives, engineering, design, and GTM teams. Builds trust through transparency
• Collaboration: Works effectively with distributed teams. Navigates ambiguity and builds consensus across competing priorities

Preferred Experience

• Experience in operations-focused B2B SaaS products (inventory management, workflow automation, field service management, ERP/supply chain, etc.)
• Understanding of SMB customer segment and their buying behaviors
• Familiarity with AI/ML product development in B2B SaaS
• Mobile product experience (iOS/Android)
• International product experience (localization, multi-currency, regional compliance)
• Experience working in startup/scale-up environments (15-100 person companies)

WHY JOIN SORTLY

• Opportunity to work with a passionate and dedicated team
• A culture that fosters innovation, growth, and collaboration
• Competitive salary and benefits package
• Chance to make a significant impact on the future of inventory management
• Annual off-site retreats
• Home office stipend
• 401k match
• Yearly learning and development reimbursement

Annual Salary: $145,000 - $225,000

The salary band outlined above reflects compensation levels that are competitively benchmarked based on geographic location. Where an individual may fall within this band is determined by market data specific to their location, ensuring fairness and alignment with our compensation philosophy.