Salesforce Program Manager

Job Description

Company Profile

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.

Overview

We are seeking an experienced Technical Program Manager to support Phase 2 and Phase 3 of a large-scale Salesforce transformation initiative. This role will be instrumental in consolidating multiple legacy Salesforce instances into a single, standardized, and enhanced platform while decommissioning outdated tools, portals, and systems used by customer support and sales teams.

The ideal candidate is a hands-on program leader who has strong Salesforce implementation experience and can provide immediate support to leadership, and drive execution across multiple workstreams to consolidate changes and enhance the platform. This is a remote role that will require occasional travel to the client site in Houston, Texas. All qualified candidates MUST be authorized to work in the United States without requiring visa sponsorship or transfer. Please note that we do not work C2C.

Responsibilities

Program Execution & Delivery

• Lead and support Phase 2 and Phase 3 of a Salesforce implementation and consolidation program
• Oversee migration from multiple legacy Salesforce instances to a unified platform
• Coordinate decommissioning of legacy portals, tools, and systems

Project & Program Management

• Develop and maintain comprehensive project plans, timelines, and deliverables
• Drive workstream management, execution, and cross-functional alignment
• Prepare executive-level status reports, dashboards, and communications
• Ensure program milestones, risks, and dependencies are actively managed

Stakeholder & Vendor Management

• Partner closely with program leadership to provide immediate operational and strategic support
• Collaborate with cross-functional stakeholders including:
• Development teams (including external vendor partners)
• Change management teams
• Business sponsors and leadership
• Frontline sales and customer support users
• Act as a liaison between technical and business teams

Salesforce Implementation Support

• Support implementation and optimization of Salesforce capabilities
• Ensure alignment across:
• Service Cloud
• Sales Cloud
• Marketing Cloud (preferred)

Strategic Planning & Documentation

• Support strategic planning initiatives and roadmap development
• Own program documentation including governance materials, reporting, and process documentation
• Drive best practices in program management and Salesforce delivery

Requirements

Requirements

• Minimum of 6 years of program/project management experience in complex, enterprise environments
• Proven experience leading or supporting Salesforce implementations or transformations is required
• Strong understanding of Salesforce ecosystem, particularly, Service Cloud and Sales Cloud
• Demonstrated ability to manage multiple workstreams and stakeholders simultaneously
• Excellent communication skills with experience delivering executive-level reporting
• Ability to hit the ground running in a fast-paced, in-flight program
• Experience with Marketing Cloud preferred
• Experience working with third-party vendors or consulting partners a plus
• Background in large-scale system consolidation or digital transformation initiatives preferred
• Highly organized and detail-oriented
• Strong problem solver with a proactive mindset
• Skilled at navigating ambiguity and driving clarity
• Collaborative, with strong relationship-building capabilities
• Comfortable operating at both strategic and execution levels
• Bachelors degree is required, ideally in Business, Communications, Engineering or Computer Science but will consider other fields of study
• Ability to work on site in Houston, Texas on occasion

Compensation

For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long-term consulting engagement with an estimated base compensation range of $125k-135k. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.

Benefits

Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.