Patrique Mercier Recruitment By Nellie

Multilingual Customer Support -Relocation to Greece

  • Patrique Mercier Recruitment By Nellie
  • Remote Belgium
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Job Description

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Multilingual Customer Support Representative with relocation to Greece. This position is ideal for proactive and customer-focused individuals who are fluent in multiple languages and ready to relocate.


Responsibilities

  • Provide excellent customer support in multiple languages through phone, email, and chat.
  • Assist customers by addressing inquiries, resolving issues, and providing product information efficiently.
  • Manage and resolve customer complaints with professionalism and empathy.
  • Maintain accurate records of all customer interactions in the CRM system.
  • Collaborate with colleagues and departments to ensure a high-quality customer experience.
  • Participate actively in training programs to enhance skills and product knowledge.
  • Identify and suggest improvements to customer service processes to increase satisfaction.

Requirements

  • Fluency in at least two languages, with excellent written and spoken communication skills.
  • Customer service experience is preferred but not mandatory.
  • Strong interpersonal and communication skills.
  • Excellent problem-solving skills and a customer-oriented approach.
  • Ability to adapt to a dynamic work environment and multitask effectively.
  • Willingness to relocate to Greece and adapt to a new cultural and professional environment.
  • Proficient in using customer service tools and Microsoft Office applications.
  • Positive attitude, flexibility, and dedication to delivering excellent customer support.

Benefits

  •  Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks