Sword Health

Expert Product Designer - Mobile App

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Job Description

As an Expert Product Designer on the mobile team, you’ll own a critical part of the member experience: the native clinical product that delivers clinician-led AI care across a comprehensive, integrated care journey. This is an opportunity to create meaningful impact, shaping the future of care for millions of lives.


What you’ll be doing:
  • Advocate for member needs at every stage of product development;

  • Conduct research and analyze competitors to uncover insights and opportunities;

  • Translate insights into product strategy and actionable design directions;

  • Turn requirements into intuitive, visually engaging, and emotionally resonant experiences;

  • Work in fast, iterative cycles to improve usability and drive retention;

  • Validate and refine designs through user testing, data, research, and feedback loops;

  • Partner closely with engineering, product, and clinical teams;

  • Present design rationales and research findings with clarity and influence;

  • Ensure seamless design-to-development handoff and uphold quality in execution.


  • What you need to have:
  • A genuine passion for creating products that meaningfully improve people’s health and quality of life;

  • A strong portfolio demonstrating an end-to-end user-centered design process, great examples of brand application on product and micro-interaction sensitivity;

  • 5+ years of product design experience, ideally within healthcare, technology, or other complex problem spaces;

  • Expert-level Figma and agile prototyping skills with strong ability to rapidly iterate on ideas, supporting fast-paced experimentation and decision-making;

  • Experience designing for native mobile apps and direct-to-consumer (B2C and D2C) experiences;

  • Hands-on experience with user research and usability testing, translating insights into impactful design decisions;

  • A solid understanding of design systems and how to scale consistent, high-quality experiences;

  • A thoughtful approach to using AI in the design process, knowing when it accelerates your work and when human judgment matters most;

  • Strong communication skills, with a proven ability to collaborate effectively across cross-functional teams;

  • Experience designing AI-powered product experiences, with an understanding of how to balance human and AI interactions to drive better outcomes;

  • Experience in motion design, particularly with tools like Rive, is a strong plus.