Sales Development Representative (Bilingual Outbound)

Job Description

NeoWork is seeking a proactive, bilingual Sales Development Representative (Outbound) to drive growth for a scaling partner focused on the B2B restaurant industry. In this role, you will be the front line of outreach, engaging with business owners and decision-makers across the United States. We are looking for a sales-minded professional who thrives in high-activity environments and possesses the grit to turn cold conversations into qualified opportunities. This position is ideal for an individual who excels at building immediate rapport over the phone and is motivated by hitting appointment-setting targets.

This is a high-volume, outbound-focused role centered on B2B cold calling and appointment setting. You will be responsible for executing 80–100 dials per day using a provided lead list and the Close dialer system. Your primary goal is to navigate gatekeepers, engage prospects in both English and Spanish, and qualify interest to book meetings for the operations team.

Approximately 80% of your time will be dedicated to active outbound dialing and objection handling, while 20% will involve administrative CRM management, lead data cleanup, and validation. We are looking for a "hunter" personality—someone who enjoys the challenge of cold calling and remains professional and persistent in a fast-paced sales environment.

Key Responsibilities:

• Outbound Prospecting: Execute 80–100 manual dials per day to B2B prospects within the restaurant industry.
• Appointment Setting: Qualify leads, handle complex objections, and successfully schedule meetings for the sales team.
• Bilingual Communication: Conduct clear and professional outreach in both English and Spanish, providing translation support when necessary.
• CRM Management: Maintain accurate records in the Close CRM, ensuring all calls are logged and lead data is cleaned or validated.
• Process Optimization: Support light administrative tasks and provide feedback on lead quality to improve conversion rates.
• Compliance: Maintain a high standard of professional conduct, ensuring DNC (Do Not Call) awareness and proper call logging protocols.

Requirements

• Language Proficiency: Absolute fluency in both English and Spanish (Bilingual) with a clear, confident phone presence.
• Sales Experience: Strong background in outbound cold calling or telemarketing; B2B experience is highly preferred.
• Sales Mindset: Proven ability to handle rejection, overcome objections, and remain motivated by performance goals.
• Technical Skills: Familiarity with CRM tools (experience with Close dialer is a plus) and basic data validation/cleanup.
• Communication: Exceptional verbal skills with the ability to engage US-based prospects and navigate gatekeepers effectively.
• Productivity: Ability to maintain a high volume of activity (80–100 dials/day) while staying organized and detail-oriented.
• Incentives: This role includes a performance-based commission structure.

Benefits

• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.