Senior Software Engineer

Everbridge is a global leader in critical event management, helping organisations and governments respond to the moments that matter most. We are looking for a Senior Software Engineer to join our team and play a key role in building and scaling the systems that keep people safe and businesses running.

This is a fully remote role (US-based) where you will work on highly scalable, mission-critical SaaS systems at the intersection of backend engineering, cloud infrastructure, and data platforms.

In this role you’ll help you will help design and operate systems that must be highly available, resilient, and performant at scale. Your work will directly impact how customers rely on Everbridge during critical events, where reliability and speed are non-negotiable.

• Lead the design and delivery of scalable, distributed systems powering a high-availability SaaS platform
• Build and evolve backend services and platform components using Java and cloud-native architectures
• Own and improve system reliability, performance, and scalability across AWS environments
• Define and implement infrastructure as code (Terraform) to enable consistent, repeatable deployments
• Drive technical strategy and architectural decisions in partnership with engineering leadership
• Establish and enhance observability practices including monitoring, alerting, and tracing
• Lead incident response and postmortems, turning learnings into long-term reliability improvements
• Optimize and scale our Snowflake data platform, improving performance and cost efficiency
• Partner with data teams to support robust, scalable data pipelines and analytics (Looker)
• Improve CI/CD pipelines and developer workflows to increase velocity and quality
• Mentor engineers and help elevate engineering standards and best practices across teams

• 7+ years of experience building and operating production-grade software systems, ideally in SaaS environments
• Strong experience with distributed systems and scalable architectures
• Proficiency in Java and experience building backend services
• Hands-on experience with AWS and infrastructure automation (Terraform)
• Experience owning systems in production, including performance, reliability, and incident management
• Familiarity with data platforms (Snowflake or similar) and data-intensive systems
• Solid understanding of Linux, networking, and system design fundamentals
• Experience with observability tools such as Datadog, Prometheus, or similar
• Ability to influence technical direction and collaborate across teams