Head of Product & Engineering Delivery

Job Description

Our client is a fast-growing Fintech & SaaS company operating in Latin America, serving 1,000+ enterprise clients across multiple countries. With $89M raised and a mission-critical platform at the core of their customers' operations, they are scaling rapidly and need exceptional execution leadership to match their product ambitions.

Why This Role Matters

You will build the execution backbone of a scaling Fintech/SaaS company as it expands across Latin America. This role ensures that product ambition translates into reliable execution, engineering teams can move fast without breaking trust, and leadership has clear visibility into delivery risk and progress.

This is a senior leadership role focused on making delivery a first-class organizational capability. The company operates in a mission-critical environment where execution failures directly impact customer trust, revenue, and regulatory confidence.

As the platform scales across multiple countries and integrates new systems, this role exists to:

•       Reduce firefighting and unplanned work

•       Improve delivery predictability across squads and initiatives

•       Surface and resolve delivery risks early and decisively

•       Enable teams to move faster without breaking trust

What You'll Lead

•       Establish predictable delivery rhythms across all squads

•       Ensure clear planning, realistic commitments, and reliable follow-through

•       Drive cross-squad alignment and dependency management across payments, billing, SIS, and platform initiatives

•       Define and enforce delivery readiness standards for mission-critical releases

•       Create shared visibility into delivery health, risks, and progress across markets

Day-to-Day Responsibilities

•       Review delivery health across squads, initiatives, and markets

•       Partner closely with Product Managers and Engineering Leads to plan high-confidence execution

•       Identify and resolve execution bottlenecks, dependencies, and delivery risks

•       Ensure high-quality requirements, acceptance criteria, and definitions of ready/done

•       Coordinate release readiness and go/no-go decisions for critical systems

•       Surface risks early and escalate decisively when trust, revenue, or quality is at risk

•       Continuously improve delivery processes, tooling, and operating cadence

Requirements

•       7+ years in delivery leadership, product operations, technical program management, or senior agile roles

•       Proven experience working closely with Product teams — roadmap planning, release readiness, and cross-functional alignment are a core part of this role

•       Experience coordinating multiple squads in SaaS, fintech, or mission-critical environments

•       Strong understanding of product development lifecycles, agile practices, and release management

•       Proven ability to manage complex dependencies across technical and non-technical teams

•       Comfort working with technical concepts such as APIs, services, integrations, and data flows

•       Data-driven and outcome-oriented mindset

•       Ability to hold teams accountable while maintaining trust and psychological safety

•       Full professional proficiency in Spanish and English

Preferred Qualifications

•       Experience in fintech, payments, billing, or financial operations platforms

•       Familiarity with multi-country delivery environments in Latin America

•       Experience working through periods of scale, transformation, or post-acquisition integration

•       Exposure to QA automation, reliability engineering, or platform modernization initiatives

•       Familiarity with delivery analytics or AI-enabled operational insights