Finnish Speaking Customer Support Jobs - Work In Sofia

Job Description

Mercier Consultancy MD is pleased to announce openings for Finnish Speaking Customer Support Representatives in Sofia. This role is ideal for individuals fluent in Finnish who are passionate about delivering exceptional customer service. You will be responsible for assisting our Finnish-speaking clients by addressing their questions and resolving their issues efficiently, contributing to a superior customer experience.

Key Responsibilities

• Provide high-quality customer support to Finnish-speaking clients via phone, email, and chat platforms.
• Respond to inquiries related to products and services with clear and accurate information.
• Resolve customer complaints promptly and ensure customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Work closely with internal teams to enhance customer service processes.
• Keep up to date with product updates and company policies to provide precise support.

Requirements

• Fluency in Finnish (both written and spoken); knowledge of English is an advantage.
• Experience in customer service or similar roles is preferred.
• Excellent communication and problem-solving skills.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks.
• Familiarity with customer support software is a plus.
• Positive attitude with eagerness to learn and grow professionally.
• Attention to detail and strong organizational skills.

Benefits

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...