Finnish Speaking Customer Support Jobs - Work In Sofia

Job Description

Mercier Consultancy MD is excited to announce job openings for Finnish Speaking Customer Support Representatives in Sofia. This role is ideal for individuals who are fluent in Finnish and passionate about delivering high-quality customer service. As a customer support representative, you will be responsible for assisting Finnish-speaking customers with their inquiries and ensuring a positive experience with our company.

Key Responsibilities

• Provide excellent customer support to Finnish-speaking clients via phone, email, and chat platforms.
• Handle inquiries related to products, services, and customer accounts with professionalism and efficiency.
• Resolve customer issues promptly while maintaining a high level of customer satisfaction.
• Document all customer interactions accurately for future reference.
• Collaborate with internal teams to improve overall service delivery and customer experience.
• Stay informed about product updates, policies, and procedures to assist customers effectively.

Requirements

• Fluent in Finnish (both written and spoken); proficiency in English is a plus.
• Previous experience in customer support or a service-oriented role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with customer support software and tools is advantageous.
• Positive attitude with a willingness to learn and grow professionally.
• Attention to detail and excellent problem-solving skills.

Benefits

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...