Quality Manager

Job Description

The Quality Manager is responsible for overseeing and managing the organization's quality assurance and quality control programs to ensure that products, services, and processes meet established standards, regulatory requirements, and customer expectations. This role plays a critical part in driving continuous improvement, operational excellence, and compliance across the organization.

The ideal candidate is a strategic thinker with strong leadership capabilities, a deep understanding of quality systems, and a commitment to maintaining high standards of performance and reliability.

Key Responsibilities

• Develop, implement, and maintain quality management systems and procedures
• Ensure compliance with applicable regulatory standards and industry frameworks such as International Organization for Standardization (ISO) standards
• Lead internal and external audits, inspections, and quality assessments
• Monitor quality metrics and key performance indicators (KPIs) to drive improvement initiatives
• Identify process inefficiencies and implement corrective and preventive actions (CAPA)
• Collaborate with cross-functional teams including operations, engineering, and supply chain
• Manage quality assurance and quality control teams, providing leadership and development
• Oversee supplier quality and ensure adherence to quality requirements
• Investigate and resolve quality issues, non-conformances, and customer complaints
• Maintain documentation and reporting for compliance and audit readiness
• Promote a culture of continuous improvement and quality excellence

Qualifications

Education

• Bachelor's degree in Engineering, Quality Management, Business Administration, or a related field required
• Master's degree or certifications such as Certified Quality Manager (CQM) or Six Sigma (Green Belt/Black Belt) preferred

Experience

• 5 to 10 years of experience in quality management, quality assurance, or a related field
• Experience in regulated industries such as manufacturing, healthcare, or pharmaceuticals is preferred

Skills and Competencies

• Strong knowledge of quality management systems and methodologies
• Familiarity with ISO standards and regulatory compliance requirements
• Excellent leadership and team management skills
• Strong analytical and problem-solving abilities
• Effective communication and stakeholder management skills
• High attention to detail and organizational capability
• Proficiency in quality tools and software systems
• Ability to drive continuous improvement initiatives

Compensation

• Annual Salary Range: $95,000 to $135,000 USD, depending on experience and qualification
• Performance-based bonuses and incentive programs may be available

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with employer matching
• Generous paid time off including vacation, sick leave, and holidays
• Flexible work arrangements including remote or hybrid options where applicable
• Employee wellness and assistance programs
• Professional development, certifications, and training support
• Life and disability insurance coverage
• Tuition reimbursement programs

Work Environment

This position may be based in a hybrid/remote environment within the United States.