Director, Creative Operations/Content Production
- Filevine
- Remote USA
Job Description
We are looking for a Director of Creative Operations & Content Production to build and run the operational engine that powers Filevine's marketing output. Reporting to the SVP of Marketing and working in close partnership with the Director of Brand & Creative, this role is responsible for ensuring great creative gets made, gets out the door, and gets measured — at the pace and scale a high-growth enterprise company demands.
This is not a project management role dressed up in creative language. The right person has genuine production experience — video, written content, digital, event — and the operational rigor to build workflows, manage resources, and drive accountability across a fast-moving team. They understand that content is a strategic asset, and they build the infrastructure to treat it like one.
Requirements
Own the end-to-end content production process — from intake and briefing through review, approval, and distribution — building workflows that are efficient, scalable, and designed to protect creative quality
Lead production for Filevine's content programs, including video, written content (blog, thought leadership, case studies), digital assets, event collateral, and executive communications
Build and manage a content production team and freelance/vendor network, including videographers, editors, writers, and production specialists, ensuring quality and brand consistency across all outputs
Develop and own the editorial and content calendar, ensuring content output is aligned to marketing priorities, campaign timelines, and sales enablement needs across the organization
Establish project management systems and tooling that give full visibility into creative pipeline, resource allocation, and delivery timelines — and hold the team accountable to them
Partner with the Director of Brand & Creative to ensure production infrastructure serves the creative vision — fast enough to move at the company's pace, structured enough to maintain standards
Track content performance in partnership with the broader marketing team, using data to inform what gets made, how it gets distributed, and where the team's production investment should go
Identify and implement AI-powered content creation and production tools that improve team velocity without compromising brand quality
Manage creative and production budgets with rigor, balancing in-house capacity against external resourcing to maximize output and quality within investment constraints
Qualifications
8+ years of experience in content production, creative operations, or a related field, with at least 3 years managing a team or production function
Demonstrated experience running content and creative production at scale in a B2B marketing environment — you have built workflows, managed vendors, and shipped a high volume of quality work
Strong production breadth: you understand video production, written content, digital asset creation, and event marketing collateral — you don't need to execute all of it, but you need to direct it credibly
Excellent project management instincts with experience implementing and running production tooling (project management software, DAM systems, editorial calendars)
Proven ability to manage creative resource allocation, budgets, and external vendors or agencies with discipline and transparency
Strong cross-functional collaborator who can build trust with brand, product marketing, sales, and demand gen stakeholders and translate their needs into a clear production plan
Data-informed approach to content — you track what's working, use it to prioritize production decisions, and can report on content ROI to senior leadership
Comfortable with ambiguity and fast iteration; this team moves quickly and this leader needs the operational confidence to hold structure while staying flexible
