Senior Sales Engineer 1 - Brisbane
- Sophos
- Remote Australia
Job Description
As a senior technical leader, you will drive solution strategy, articulate business value, and influence executive-level buying decisions. With a strong foundation in cybersecurity, including Firewall, MDR, EDR/XDR, risk management, and incident response, you will lead technical conversations and position Sophos as a trusted advisor and long-term strategic partner.
What you will do
Help sales to sell more and increase the company's revenue by utilising their technical sales skills to convince prospects to purchase Sophos solutions.
Present technical topics to channel partners.
Build relationships with channel partners.
Support the sales channel to qualify sales opportunities in conjunction with each other to accurately determine product fit, size and probability of success.
Conduct product and company presentations and demos to prospects, channel partners and reviewers with the goal of getting them to buy, sell or recommend Sophos solutions.
Conduct in-depth needs analysis (via phone, email or in person) with prospect or partner technical staff to determine technical requirements and specifications of solution in line with Sophos best practices.
Collect and aggregate prospect and partner feedback, feeding into Product Management and other teams to better direct product development to meet market demand.
Assist partner technical staff in high-level design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines.
Address high volume of partner questions and requirements in a quality-driven, comprehensive manner to ensure prospect satisfaction
Solutions will come from personal knowledge/experience, co-workers, and knowledge systems.
Assist inside and partner sales force in the close of large opportunities by demonstrating the technical fit of Sophos solutions.
Assist and manage frequent technical evaluations by working with partners through proof of concept testing and implementation, with the goal of a strong recommendation to purchase Sophos products.
Occasional internal product training for sales staff, SE team, and other organisational teams
Developing and delivering custom training for prospects/customers and partners on an as-needed basis to supplement other training staff.
Influence technical and non-technical buyers to prefer Sophos products
Achieve and maintain technical expert and sales expert certifications across the entire product line.
Provide technical support to a customer after sales occasionally.
Willingness to travel within Japan to support sales opportunities, partner training and technical support, internationally for conferences and training.
Travel on short notice
What you will bring
Essential
5-6 years of working experience as a Sales Engineer
MDR/XDR experience.
Experience in technical pre-sales support with networking devices like firewalls, proxies, VPN gateways, UTMs, Endpoint Security, Encryption, and Mobile/Wireless.
Good technical expertise in architecture components in design solutions (network design, routing, switching, etc.)
Good technical expertise in networking and endpoint-associated components
Excellent competitive technical understanding of major competitors
Experience working with and supporting channel partners
Experience working with mail and directory service environments (Exchange, AD, eDir, RADIUS)
Desirable
Systems administration experience (Windows/Linux/MacOS
Good technical expertise of cryptography systems (encryption, signature, certificates, smartcards/tokens, etc.
Experiences in the design of wireless networks
Experience working and supporting SMB and Enterprise customers
Experience working with and supporting channel partners
