AI Experts Training Content Manager (TCM)

Job Description

About us

At our organisation, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic collaborators capable of swiftly turning complexity into clarity and challenges into opportunities.

You are highly tech-savvy and naturally leverage tools, including AI, to design, deliver, and scale impactful programs. Whether your background is in program management, operations, product, or enablement, you excel at driving clarity, alignment, and measurable outcomes across complex initiatives.

Join a culture that prioritises clarity, practical innovation, and the seamless integration of human intuition with technology and AI-driven efficiency.

About our client and the role

Our client sits at the crossroads where people and change collide, and right now, that means AI.

They are a UK-based creative learning and enablement company on a mission to inspire, equip, and empower people through world-class training experiences. As they continue to push the boundaries of what learning can look like in the age of artificial intelligence, they are seeking a dynamic AI Experts Training Content Manager to join their growing Training & Enablement team.

This is more than a program management role. It’s an opportunity to shape the future of AI-powered learning at scale, owning the end-to-end delivery of their AI training program, driving operational excellence, and championing innovative ways to integrate AI tools into everything they do.

If you are a structured thinker with a genuine passion for AI, a talent for bringing people and processes together, and the drive to make a measurable impact, this is an opportunity to be part of something transformative.

Role Overview

● The AI Experts Training Content Manager is responsible for developing, maintaining, and delivering high-impact training content that supports the AI Experts Program within the Training & Enablement team.
● This role serves as the central content developer for AI Experts enablement, ensuring training assets, learning pathways, and supporting materials are accurate, innovative, scalable, and aligned to AI strategy.
● Blending subject matter expertise, agile content creation, and dynamic facilitation skills,
the AI Experts Training Content Manager will drive capability, confidence, and practical AI adoption across the program.
● Working closely with the AI Experts Program Manager, stakeholders, and cross-functional enablement teams, this role ensures AI Experts content is current, globally aligned, and reflective of evolving AI innovation.
● The role operates across three core pillars:
○ Content Maintenance & Creation – 50%
○ Subject Matter Expertise – 30%
○ Training Delivery & Facilitation – 20%

Key Responsibilities

1. Content Maintenance & Creation – 50%
● Own the creation, adaptation, and ongoing maintenance of AI Experts training content.
● Develop structured learning materials, toolkits, and scalable assets aligned to AI strategy.
● Rapidly respond to AI updates, feature changes, and evolving program needs.
● Maintain and update centralised repositories of AI Experts training decks, playbooks, and reference materials.
● Ensure all content aligns with brand standards.
● Collaborate closely with the AI Experts Program Manager to align content roadmaps and lifecycle planning.

● Support localisation readiness by ensuring content is scalable and suitable for opt-in localisation processes.
● Adapt complex AI concepts into clear, practical, and accessible learning materials.
● Integrate AI-assisted tools into content development workflows where appropriate.

2. Subject Matter Expertise – 30%
● Develop and maintain strong working knowledge of AI tools, platforms, and emerging developments.
● Proactively monitor updates across AI innovations and relevant industry trends.
● Act as a content validator, ensuring technical accuracy and responsible representation of AI capabilities.
● Explore and experiment with AI tools to enhance both training content and internal workflows.
● Identify knowledge gaps within the AI Experts Program and proactively address them through updated content or learning interventions.
● Support stakeholders with AI expertise during content reviews, program discussions, and enablement planning.
● Translate technical AI functionality into practical, real-world use cases for learners.

3. Training Delivery & Facilitation – 20%
● Deliver engaging virtual training sessions for AI Experts Program participants and stakeholders.
● Facilitate workshops, learning labs, and knowledge-sharing sessions focused on AI tools and applications.
● Support Train-the-Trainer (TTT) sessions where required.
● Enable stakeholders with clear guidance on rollout and application of AI tools.
● Continuously evolve delivery formats to reflect evolving AI use cases and learner needs.
●Stakeholder & Relationship Management
● Partner closely with the AI Experts Program Manager to align strategy, delivery, and content priorities.
● Work directly with stakeholders connected to the AI Experts Program.
● Collaborate cross-functionally with Content Managers, Designers, Program Managers, and Training Leads.

● Gather structured feedback from program participants to inform continuous improvement.
● Champion responsible, innovative, and practical AI adoption across the program.

Requirements

Key Skills & Experience

● Experience in training content development and facilitation within technology or innovation environments.

● Strong understanding of, and interest in, AI tools and platforms.

● Ability to translate complex technical concepts into accessible learning content.

● Confident presentation and facilitation skills.

● Strong stakeholder management and collaboration skills.

● High attention to detail and content accuracy.

● Familiarity with major technology ecosystems is advantageous.

Success in This Role Looks Like

● AI Experts content is consistently accurate, up-to-date, and scalable.

● Program participants feel confident applying AI tools in real-world scenarios.

● AI updates are reflected quickly and clearly in training materials.

● Strong collaboration between content, program management, and stakeholders.

● Continuous innovation in how AI training is designed and delivered

Benefits

Why Join us?

• Collaborate with a high-performing team dedicated to excellence and impactful outcomes.
• Work closely with progressive leaders who value your strategic insight and technical expertise.
• Accelerate your growth through authentic challenges, practical problem-solving, and meaningful feedback.
• Enjoy genuine autonomy within a supportive community focused on collective success.

Final Thoughts

If you're a proactive, solution-oriented professional thriving at the intersection of strategic execution, technological innovation, and exceptional client management, FYXER offers a role perfectly suited to your strengths. Join us in transforming executive and business support through clarity, innovation, and impactful partnerships.

Time zone requirements

• Flexibility to work remotely in a similar time zone to the UK (GMT +/- 2 hours)
• Immediately available

Working hour requirements

• This is a fractional, contract-based role, meaning work is assigned on a client-by-client basis, depending on need and availability. This setup offers flexibility and variety, working with different clients across industries, and it’s best suited to professionals who are comfortable with a non-fixed schedule and can adapt to changing workloads.

Diversity & Inclusion

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.