CUSTOMER SERVICE REPRESENTATIVE

Job Description

Position: Customer Service Representative

Job Type: (Remote)

Jonesbororealtycompany is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. This is a full-time, permanent position with opportunities for growth and development within our company.

Responsibilities:

- Provide exceptional customer service to clients and customers via phone, email, and in-person interactions

- Respond promptly to customer inquiries and concerns, resolving issues in a timely and efficient manner

- Maintain a positive and professional attitude while handling all customer interactions

- Build and maintain strong relationships with clients and customers

- Assist with processing rental applications and lease agreements

- Coordinate and schedule property showings for potential tenants

- Conduct property inspections and ensure properties are well-maintained

- Collaborate with other team members to ensure a smooth and efficient workflow

- Keep accurate records of all customer interactions and transactions

- Stay up-to-date on company policies, procedures, and services to provide accurate information to customers

- Continuously seek opportunities to improve customer satisfaction and retention

Requirements:

- High school diploma or equivalent; college degree preferred

- Previous experience in customer service or a related field

- Excellent communication and interpersonal skills

- Strong problem-solving and decision-making abilities

- Ability to multitask and prioritize tasks in a fast-paced environment

- Proficient in Microsoft Office and other computer applications

- Knowledge of real estate and property management is a plus

- Must be able to work occasional evenings and weekends, as needed

- Must be able to pass a background check and drug screening

We offer competitive salary and benefits, including health insurance, paid time off, and opportunities for career advancement. If you are a positive, customer-focused individual with a passion for real estate, we would love to hear from you. Apply now to join our team at Jonesbororealtycompany as a Customer Service Representative!