Product Manager (Social & UX focus)
Job Description
We’re Doctify
Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.
Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time.
We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.
About The Role
We are currently hiring for a Product Manager with a strong background in social product and user experience to join our team here at Doctify. You will play a key role in shaping the future of healthcare review experiences. Working cross-functionally, you will guide the development and optimisation of Doctify’s products to meet user needs while aligning with our mission to build trust and transparency in healthcare.
This role requires a blend of strategic vision, technical knowledge, and user empathy to create a seamless, user-centred experience for both patients and healthcare providers with a focus on our new social and networking products.
You’ll Be Responsible For
- Product Strategy & Roadmap: Defining and managing the product roadmap, aligning with Doctify’s goals for growth, user engagement, and service improvement.
- User Research & Insights: Leading efforts in gathering and analysing feedback from patients and healthcare providers to identify opportunities for new features, improved usability, and overall experience enhancement.
- Cross-functional Collaboration: Working closely with engineering, design, marketing, and sales teams to execute product initiatives effectively, ensuring each release delivers meaningful value.
- Metrics & Performance Tracking: Defining key performance indicators (KPIs) for product success, monitoring product performance, and using insights to guide future enhancements.
- Market Research: Staying informed on industry trends, competitor activities, and user behaviours to continuously refine Doctify’s offerings and maintain a competitive edge.
- Stakeholder Management: Communicating project updates, product progress, and user insights with stakeholders at all levels, ensuring alignment and support.
About You
You will have:
- 5+ years’ experience in product management, preferably within HealthTech, SaaS, or consumer platforms.
- Fluency in English.
- A strong understanding of best practice in UX/UI patterns for user journeys on both desktop and mobile platforms.
- Strong analytical skills with a data-driven approach to decision-making, excellent communication and presentation abilities, and proficiency in product management tools.
- A Bachelor’s degree in business, computer science, or a related field (or equivalent experience).
- A Passion for healthcare and technology, customer-centric mindset, and the ability to thrive in a fast-paced environment with evolving priorities.
- Experience in social networking types of systems.
🌍 Our Commitment to DEIB
Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life.
As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.
We want to ensure that everyone has a fair and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at [email protected].
