Senior Project Manager, Retail Tech

Job Description

Project Manager, 1P Retail Operations + Technology
Location: Burlingame, CA; Menlo Park, CA; Los Angeles, CA; or New York, NY (Hybrid, 3 days/week on-site)

The 1P Retail team at a prestigious tech company is responsible for launching and managing innovative retail stores that create immersive experiences to showcase the company's products. This dynamic and fast-paced team operates at the intersection of technology and retail, dedicated to building the future of in-person brand connection.

We are seeking a highly motivated and experienced Project Manager to join our 1P Retail Operations + Technology team. This key executional role involves hands-on management and delivery of complex projects that form the operational and technological foundation of our retail stores. The ideal candidate is an exceptional operator who excels at breaking down complex initiatives into manageable tasks and driving them to completion in a fast-paced environment.

Responsibilities

• Manage and deliver cross-functional initiatives and projects through all stages of the lifecycle, from initiation to completion.
• Serve as a conduit between technical and non-technical teams, translating complex technical details into clear, understandable language and action plans.
• Break down complex issues into manageable components, employing systematic approaches to execute solutions.
• Receive directional guidance where required, and proactively exercise best judgment to select effective techniques to implement and evaluate outcomes.
• Thrive in environments of ambiguity and velocity, maintaining clear focus and a path to execution.
• Collaborate with cross-functional teams including Retail Operations, Product Marketing, Enterprise Systems and Product, Retail Design and Implementation, Retail Finance, and Product Management to ensure seamless project execution.
• Drive the implementation and development of retail systems, including POS, ERP, CRM, AV, and in-store demo technologies.
• Curate and present project status, risks, and progress from working teams to leadership.

Qualifications

• Bachelor's Degree.
• 5+ years of experience in project or program management within a Direct-to-Consumer (DTC) consumer electronics retailer, manufacturer, technology, or premium hospitality company.
• Proven competence and experience with project management tools (e.g., JIRA, Asana, MS Project, Wrike, or in-house tools) and general productivity software (Microsoft, Apple, GSuite).
• Deep experience with the implementation and development of retail systems (POS, ERP, CRM, AV, Demo).

Preferred Qualifications:
- MBA or other advanced degree.
- PMP, Agile, or similar advanced project/portfolio management certification.
- Demonstrated ability to leverage AI in daily work to boost efficiency and productivity.
- Strong analytical and problem-solving skills with a data-driven approach to execution.
- Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization and collaborate effectively with a wide range of stakeholders.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

About Cincinnatus

Cincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives.

Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows.

Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus.

Equal Employment Opportunity

Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic.

Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.