HR Generalist (People Operations)

Job Description

We're looking for an HR Generalist to own the core people operations function inside a fast-moving AI-native healthcare platform. This role covers employee relations, compliance and recordkeeping, payroll and benefits coordination, HR administration, and support for recruiting and onboarding. It is a broad, high-ownership role that requires someone who can handle sensitive situations with professionalism, move quickly without cutting corners, and be trusted with information that never leaves the room.

You will often be the first point of contact when employees have questions, concerns, or issues. That means integrity, confidentiality, and clear communication are not soft skills here. They are the foundation of the role.

If you have strong HR fundamentals, understand the regulatory landscape in healthcare, and take the trust employees place in HR seriously, this role is built for you.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Up to 14 days of Paid Time Off annually (starting Day 1)
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• Direct ownership over the HR function inside an early-stage company where your work shapes culture from the ground up
• High-visibility role with exposure across the full employee lifecycle

What You'll Work On

Employee Relations

• Serve as the first point of contact for employee questions, concerns, and sensitive workplace issues
• Handle employee relations matters with discretion, consistency, and sound judgment
• Support managers in navigating performance conversations, disciplinary processes, and documentation
• Identify patterns in employee concerns and surface recommendations to leadership proactively

Compliance and Recordkeeping

• Ensure HR policies and practices align with federal and state labor laws including FLSA, FMLA, ADA, and HIPAA
• Maintain accurate, audit-ready employee records and HR documentation
• Monitor regulatory changes and update internal policies and processes accordingly
• Support state-specific compliance requirements across a distributed workforce

Payroll and Benefits Coordination

• Coordinate payroll processing and resolve discrepancies accurately and on time
• Manage benefits administration including enrollment, changes, and employee questions
• Serve as the internal point of contact for payroll and benefits vendors
• Ensure employees have clear, accurate information about their compensation and benefits

Recruiting and Onboarding Support

• Support recruiting coordination including scheduling, communication, and candidate tracking
• Own the onboarding process to ensure new hires have a smooth, organized first experience
• Maintain onboarding documentation and continuously improve the process as the team scales

Training and HR Administration

• Coordinate training programs and compliance-related learning requirements
• Handle day-to-day HR administrative tasks with accuracy and follow-through
• Maintain HR systems, org data, and employee records with a high standard of data integrity
• Support ad hoc HR projects and initiatives as the company grows

What You Bring

• 3+ years of HR generalist experience, ideally in healthcare, home health, or a regulated industry
• Working knowledge of FLSA, FMLA, ADA, HIPAA, and applicable state labor laws
• Demonstrated ability to handle sensitive and confidential employee matters with professionalism and discretion
• Strong written and verbal communication skills across all levels of an organization
• High accountability and follow-through: you close the loop, meet deadlines, and do not need to be reminded
• Sound judgment in ambiguous situations where the right answer is not always obvious
• Comfort working independently in a remote, fast-moving environment

Nice to Have

• Direct experience in home health, post-acute care, or a clinically regulated environment
• Familiarity with multi-state labor law compliance across a distributed workforce
• Experience supporting HR functions inside an early-stage or high-growth startup
• Background coordinating payroll and benefits with third-party vendors
• Exposure to HRIS platforms and HR workflow tooling

How to Apply

Please include:

1. Your updated resume
2. A short Loom video (1 to 2 minutes) describing a sensitive employee situation you navigated, how you handled it, and what the outcome was

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are an HR professional who takes confidentiality seriously, communicates with clarity, and wants to build the people function inside a company doing meaningful work in healthcare, this role gives you the ownership and the trust to do it right.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.