Swedish Speaker Customer Service Representative(generous relocation package)

Job Description

Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Swedish? This is your chance to work as a customer representative for one of the Big Five IT companies!

We have the perfect job for you!

Whatever you're looking for, you'll find it in Greece - Greece has been chosen as one of Europe's most popular travel destinations for nothing, no matter what time of year! The city is full of restaurants, bars, world-class culture, and the art scene radiates creativity and self-confidence.

The company is one of the largest in the world, with over 250,000 employees in Europe. They assist the company's customer base and are among the most influential players in their field

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

Requirements

• Fluent Swedish language skills
• Interest and willingness to work in the IT industry
• Availability for weekend shifts
• Strong communication skills and situational awareness

Benefits

• Salary paid 14 times a year
• Competitive salary + bonuses
• Amazing location - Flights + travel
• Continuous paid training on the latest technology usage
• Private health package
• Company-provided workplace doctor
• On-site cafeteria
• Fun leisure activities both through work and outside of work
• The company has been awarded as the best employer.