Job Description
Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Finnish speakers to join a customer service team in the stunning country of Greece. This full relocation role is perfect for individuals who are dedicated to delivering exceptional customer experiences and are eager to explore a new culture and lifestyle. In this position, you will engage directly with Finnish-speaking customers, providing assistance, resolving queries, and ensuring a high level of customer satisfaction. Our client values teamwork, innovation, and a commitment to excellence, and you will be an integral part of creating positive customer interactions. Living in Greece offers you the chance to immerse yourself in a rich heritage, breathtaking landscapes, and a vibrant community. If you are ready to advance your career in a supportive and multicultural work environment while enjoying all that Greece has to offer, we invite you to apply for this incredible opportunity!
Responsibilities
- Deliver outstanding customer service to Finnish-speaking clients through various channels.
- Effectively resolve customer inquiries and issues, ensuring satisfaction.
- Maintain a positive, professional demeanor while interacting with customers.
- Accurately document and manage customer interactions in the CRM system.
- Collaborate with team members to achieve customer service targets and enhance service delivery.
- Contribute to the development of processes aimed at improving customer service quality.
- Engage in continuous training and skill enhancement opportunities.
Requirements
- Fluency in Finnish (spoken and written) is required.
- Strong interpersonal and communication skills with a focus on customer needs.
- Previous experience in a customer service role is a plus.
- Ability to thrive in a fast-paced and diverse environment.
- Excellent problem-solving capabilities and attention to detail.
- Comfortable with technology and new software systems.
- Open to relocating to Greece and adapting to a new cultural experience.
Benefits
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Work From Home
- Training & Development
- Performance Bonus