B2B Account Manager

Job Description

Dedicated to delivering exceptional gaming experiences, our client is a renowned international company based in Prague, Czech Republic. With a perfected formula for unique and story-driven slot games, they are a globally recognized brand focused on developing player-centered games with stunning visuals. Their passion for online entertainment has earned them multiple industry awards. By combining creative vision with strong technical expertise and a multicultural team, the company continues to work toward its mission - becoming one of the world’s most prominent slot game providers.

Requirements

• Experience in iGaming in a B2B environment (Account Manager / Partner Manager / Customer Success).
• Understanding of online casino industry mechanics, game providers, and operator KPIs.
• Strong communication skills and the ability to manage multiple accounts simultaneously.
• Analytical mindset and ability to interpret performance data.
• Fluent English (spoken and written).
• Proactive, structured, responsible, and client-oriented.
• Experience working for a game provider or casino platform.
• Exposure to game launch planning or marketing activations.
• Ability to work with CRM systems, dashboards, or BI tools.
• Experience with integrations or technical communication.

Responsibilities:

• Manage and develop long-term relationships with assigned B2B partners (online casino operators).
• Act as the main point of contact for operational, commercial, and strategic account matters.
• Analyze partner performance, monitor KPIs, and present regular business reviews.
• Identify upsell opportunities and promote relevant product features and upcoming game releases.
• Coordinate internal communication between Product, Tech Support, Integrations, QA, and Marketing teams.
• Support partners during integrations, updates, and game launch cycles.
• Ensure timely issue resolution and maintain high client satisfaction.
• Represent the company at major iGaming events (ICE, SiGMA, SBC) and build strong industry networks.

Benefits

• Performance-based bonuses
• Business travel to international exhibitions
• Career progression to Key Account Manager or Business Development Manager
• A welcoming and diverse work environment
• Good opportunities for professional growth within the team and company
• Extensive onboarding and ongoing learning resource
• Flexible start times to accommodate individual needs
• Four weeks of paid vacation, sick days, and a bonus week for family days