Community Manager

Job Description

We are looking for a Community Manager to build a loyal, active, and engaged community around our project. Your main goal is to provide quick user support and foster an environment that improves customer retention.

Responsibilities:

• Manage Telegram chats and Discord servers.

• Maintain a positive atmosphere, enforce communication rules, and handle content moderation.

• Engage with the existing audience by encouraging dialogue, running polls, quizzes, and facilitating discussions.

• Develop and implement ideas to increase activity (e.g., interactive events, contests, quests).

• Post timely updates, including announcements, promotions, and changes to project mechanics.

• Respond promptly to user questions and address complaints or suggestions.

Requirements

• At least 1.5 years of experience as a Community Manager.

• Strong knowledge of Telegram (bots, channels, groups) and Discord (roles, channels, permissions, automation bots).

• Ability to independently generate content and activity ideas without needing constant supervision.

• Proficiency in reporting using Google Sheets or Excel and a basic understanding of QA principles.

Benefits

• Competitive salary.

• Fully remote work.

• 28 days of paid vacation.

• 5/2 work schedule with flexible start times.

• A friendly and highly qualified team.

• Opportunities for personal and professional growth.

• Minimal bureaucracy and flexible processes.