German Speaking Customer Service Agent – Free Relocation to Greece

Job Description

Location: Athens/Thessaloniki, Greece (Full Relocation Package Included) Job Type: Full-Time / Permanent Language Required: German (C1/C2)

Role Overview

Are you a fluent German speaker looking for a fresh start in the Mediterranean? We are seeking Customer Service Professionals to join our award-winning multicultural team in Greece. In this role, you will represent a global Tier-1 brand, providing world-class support while enjoying a high quality of life under the Greek sun.

Your Responsibilities

• Omnichannel Support: Interact with customers via phone, live chat, and email to resolve inquiries efficiently.
• Case Management: Track and follow up on customer cases using CRM tools to ensure a seamless service experience.
• Brand Ambassadorship: Maintain high satisfaction scores (CSAT) while upholding the values of a major global brand.
• Relationship Building: Communicate with empathy and professionalism to foster trust with German-speaking users.
• Goal Orientation: Meet and exceed individual and team performance targets (KPIs) in a fast-paced environment.

Requirements (Qualifications)

• Language: Native or near-native level German (written and oral).
• English: Good working proficiency (B2+) to navigate internal systems and training.
• Communication: Excellent interpersonal skills with a "problem-solver" mindset.
• Tech-Savvy: Comfortable using multi-screen setups and learning new software quickly.
• Adaptability: A team player who thrives in a dynamic, international setting.
• Availability: Ready to relocate to Greece within the next 4–8 weeks.

The "Move to Greece" Benefits Package

We take the stress out of moving. Our Full Relocation Suite includes:

• Travel: Fully covered flight tickets to Greece.
• Arrival Support: Free airport pickup and transfer to your accommodation.
• Housing: 2–4 weeks of free hotel stay + dedicated assistance in finding your permanent apartment.
• Financials: Competitive monthly salary + 2 extra salaries per year (14 months total).
• Healthcare: Comprehensive private health insurance and medical coverage.
• Growth: Paid training by certified pros and clear paths for internal promotion.
• Lifestyle: Free online Greek lessons, social events, and discounts at local businesses.