Senior Solutions Consultant

Job Description

About Sharesource:

We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.

https://www.sharesource.com.au/

What are we looking for?

We’re looking for a Senior Solutions Consultant who is responsible for leading client engagements, shaping solution designs, and ensuring that projects are scoped and documented to meet client requirements and organization’s standards. This role combines

client-facing consulting with technical solution expertise, acting as a trusted advisor while supporting the delivery of complex CRM migration and integration projects. The Senior Solutions Consultant plays a key role in ensuring that solutions are feasible, profitable, and aligned with best practices.

What are you expected to do?

• Client Engagement & Discovery

  • Be the primary contact point for all project stakeholders, both internal and external.

  • Maintain current HubSpot product knowledge at all times in order to provide best in class guidance to teams and clients alike.

  • Lead client workshops and discovery sessions to gather requirements, define objectives, and scope solutions.

  • Collaborate with clients to document business needs and translate them into actionable requirements.

  • Present solution recommendations in a clear and professional manner, building trusted relationships with clients.

• Solution Design & Documentation

  • Partner with Solutions Architects,designers and developers to createand validate technical solutions.

  • Develop and maintain detailed documentation including requirements, solution outlines and Statements of Work (SoWs).

  • Ensure all proposed solutions are deliverable, profitable, and aligned with Engaging.io’s standards.

  • Identify risks, dependencies, and opportunities to improve solution design.

• Collaboration & Delivery Support

  • Work closely with delivery teams to ensure smooth handover from scoping into implementation.

  • Provide support during delivery to clarify requirements and maintain solution intent.

  • Contribute to the development of reusable templates, processes,and best practice assets.

• Leadership & Mentoring

  • Provide guidance and mentorship to Solutions Consultants, sharing knowledge and expertise.

  • Act as a subject matter expert in client engagements, supporting complex scoping and design work.

  • Contribute to the ongoing improvement of consulting practices within the team.

You’ll be a great fit if:

• You have 4 to 5 years of demonstrable experience leading multiple complex CRM end-to-end migrations and integrations within the HubSpot ecosystem.

• You possess well-developed project management skills and a sound understanding of project methodology and best practice.

• You have strong analytical and problem-solving skills, with the ability to evaluate trade-offs and recommend optimal approaches.

• You demonstrate excellent written and verbal communication skills, able to engage effectively with both technical and non-technical stakeholders.

• You have a proven ability to build trusted client relationships and influence decision-making.

• You have experience mentoring or coaching junior team members.

• You are highly organised with exceptional attention to detail and the ability to prioritise and manage multiple projects and tasks simultaneously.

• You show empathy and commitment to the values of the organisation.

What would success look like to you?

• High-quality solution documentation and Statements of Work consistently delivered.

• Positive client feedback on consulting expertise and solution recommendations.

• Projects scoped accurately, contributing to profitable and successful delivery.

• Effective collaboration across consulting, architecture, and delivery teams.

• Demonstrated leadership and mentoring of junior consultants.

• Active contribution to continuous improvement of consulting practices.

Here are the benefits of joining our team:

• Generous remuneration with discretionary bonuses.

• Work-from-home flexibility – choose the balance of home, office, or hybrid that works for you.

• Workcation opportunities – extend your travels and work remotely from anywhere in the world.

• A fun, trusting, and high-performance environment with colleagues who share our vision of doing good work with good people.

• Recognition through Great Place to Work as one of Australia's best workplaces for 4 years in a row.

What you gain beyond the role:

• Remote + Hybrid Flexibility: Enjoy the best of both worlds—collaborative office days when it counts, balanced with the freedom to work from home.

• Achieve Work-Life Balance and Flexibility: Work in an environment where you’re trusted and empowered to work independently, while still having the support you need to deliver your best. Here, flexibility isn’t just a perk—it’s how we help you perform at your best, without sacrificing life outside of work.

• Open Culture: Your voice matters, we encourage proactive communication and fresh ideas.

• Supportive Team: From your very first day to every career milestone, we’ve got your back—with long-term growth and projects you can truly thrive in.

• Learn and Grow: Training, coaching, and international opportunities to level up your skills and career

• Be part of a B-Corp company that puts people and planet first while creating meaningful impact.

Please note: This role is remote; however, we require candidates to be based locally in the Philippines. This is to support occasional onsite activities such as team events, client meetings, or equipment handover. Additionally, local residency is necessary for compliance with Philippines labor laws and employment regulations.

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Why work for Sharesource?

Our clients come from all walks of life and so do we. We hire hundreds of skillful individuals from a wide variety of backgrounds, genders, ages, and personalities to live out our diverse culture and make a positive impact on the world!

Our 5 Values:

• Make a social impact: We balance our work for client teams and for society by constantly making a positive impact.

• Be proactive: We encourage brave thinking and continuous improvement, and drive change through action.

• Create value: We create measurable values for our stakeholders: our teams, partners, suppliers, investors, and communities.

• Be fair, open and honest: We foster equality and inclusivity in a supportive environment that embraces diversity and celebrates achievements.

• Add fun, passion and love: We prioritise fun and passion, fostering higher engagement and a positive can-do attitude.

What makes us different?

Our culture code. You will be a part of our vibrant company culture and experience a workplace where your contributions are valued, your growth is encouraged, and your opinion is respected:

• Challenged, autonomous, momentum

• Learning, growth mindset

• Lead by our values

• Heard, cared for, make good friends

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What happens after you submit your application?

The whole process takes around 3-4 weeks:

• There will be 2-3 interviews and a possible assessment from our client partner. You will undergo an initial interview, a culture interview, and 1-2 interviews with our cool client. This will run for about 3-4 weeks but we will let you know if we need to ramp it up. Be yourself and have fun.

• We will constantly communicate with you as to the development of your application. You can also directly communicate with us to ask us about the status of your application.

• If all goes well, we complete the reference check and provide other necessary requirements so we can offer you the job right away.

We would be grateful if you have these already:

1. Fit to Work/Health Card (Basic 5 employment medical tests)

2. NBI Clearance

3. Social IDs - PHIC, SSS, HDMF, TIN

4. Character references with contact info

At Sharesource, we believe in the value of diversity and inclusion. We are committed to creating a diverse, respectful, and inclusive workplace, and we do not discriminate based on factors such as race, gender, religion, sexual orientation, or disability.