Xsolla

Product Owner, Gamers’ Experience (Payments)

Job Description

About the Role
We are looking for a Product Owner, Gamers’ Experience to lead the evolution of the player-facing checkout and engagement experience within Xsolla’s Pay Station, the company’s core global payment platform.
This role focuses on improving the end-user (gamer) journey — from purchase intent to successful transaction completion — while also expanding Pay Station’s role as a unified entry point for other B2C products within the Xsolla ecosystem.
You will collaborate closely with design, engineering, analytics, and marketing teams to create seamless, localized, and high-converting user experiences that drive both monetization and player retention across global markets.


Responsibilities
  • Define and own the Gamers’ Experience product vision and roadmap, aligning it with Pay Station’s broader B2C and Checkout strategy.
  • Lead initiatives to improve player UX, increase conversion rates, and enhance payment success rates across multiple regions and platforms.
  • Develop and manage features that extend Pay Station’s functionality as an entry point for other Xsolla B2C products.
  • Collaborate with product teams across the Xsolla ecosystem to ensure cohesive design, smooth integration, and shared data flow between Pay Station and other consumer-facing products.
  • Work with UX/UI teams to design intuitive, frictionless payment and engagement experiences tailored to player behavior, platform specifics, and regional preferences.
  • Conduct competitor and user researches, A/B testing, and data analysis to validate hypotheses, identify pain points, and guide data-driven optimization decisions.
  • Ensure localization, compliance, and adherence to regional regulations, platform (Apple/Google) policies, and payment provider requirements.
  • Collaborate with Analytics, Marketing, and Client-facing teams to monitor player engagement and promote transparency, trust, and satisfaction.
  • Define and track key product metrics such as conversion rate, payment success rate, checkout completion time, and engagement metrics for integrated products.
  • Prioritize and manage the product backlog, ensuring timely delivery of high-impact product improvements.
  • Contribute to cross-product initiatives aimed at unifying the B2C user journey across Xsolla’s ecosystem.

    • Requirements
  • 3–5+ years of experience in product management/product ownership, preferably in fintech or e-commerce.
  • Proven experience in optimizing checkout and payment experiences and improving user conversion in digital products.
  • Strong understanding of payment systems, B2C experience design, and data analytics.
  • Familiarity with UX/UI best practices, player behavior analysis, and localized user experience design.
  • Skilled in A/B testing, funnel optimization, and making data-driven product decisions.
  • Ability to collaborate effectively with cross-functional teams across product, design, engineering, analytics, and marketing.
  • Strong communication and documentation skills.
  • Experience with Agile methodologies (Scrum, Kanban) and backlog management tools (Jira, Confluence, Productboard).
  • Fluent in English (written and verbal).

    • Nice to Have
  • Experience integrating or supporting multiple consumer-facing products within a shared ecosystem or platform, such as linking store, rewards, and offerwall experiences.
  • Experience in a development or systems analyst role, with a focus on front-end development.
  • Fluent in Russian.

    • Apply Now
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