Remote French speaking- Customer Support in Greece

Job Description

About the role

We are looking for French-speaking Customer Support Representatives to join an international team. You will be responsible for providing high-quality support and ensuring an excellent customer experience for French-speaking customers.

Responsibilities

• Provide customer support in French via phone, email, and chat

• Assist customers with inquiries, troubleshooting, and account-related questions

• Ensure high levels of customer satisfaction

• Accurately document customer interactions and resolutions

• Escalate complex cases when necessary

Requirements

• Fluent French (C1/C2 level)

• Good level of English (B2 or higher)

• Strong communication and problem-solving skills

• Customer-focused mindset

• Ability to work on-site

• Previous Customer Support experience is a plus, but not required

What we offer

• Competitive salary package

• Relocation support (if applicable)

• International and multicultural working environment

• Training and career development opportunities