CUSTOMER SERVICE REPRESENTATIVE

Job Description

Position: Customer Service Representative

Job Type: (Remote)

Jonesbororealtycompany is a leading real estate company that has been serving the Jonesboro community for over 20 years. Our team of dedicated professionals are committed to providing exceptional customer service and helping our clients achieve their real estate goals.

Job Summary:

We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing outstanding customer service to our clients and assisting them with their real estate needs. This is a full-time, permanent position with opportunities for growth and advancement within the company.

Key Responsibilities:

- Respond to customer inquiries and provide information about our services and properties

- Assist clients with scheduling property viewings and answering any questions they may have

- Maintain accurate and up-to-date records of client interactions and transactions

- Collaborate with real estate agents and other team members to ensure seamless customer service

- Handle and resolve any customer complaints or issues in a timely and professional manner

- Follow up with clients to ensure their satisfaction and address any concerns

- Stay updated on industry trends and changes in the real estate market to better assist clients

- Perform administrative tasks such as data entry, filing, and preparing documents as needed

Qualifications:

- High school diploma or equivalent; some college coursework is preferred

- Minimum of 1-2 years of customer service experience, preferably in a real estate or related industry

- Excellent communication and interpersonal skills

- Strong organizational and time-management abilities

- Proficient in Microsoft Office and other relevant software

- Ability to work independently and as part of a team

- Knowledge of real estate terminology and processes is a plus

- Must be able to work full-time and have a flexible schedule, including weekends and evenings if needed

We Offer:

- Competitive salary and benefits package

- Opportunities for career growth and advancement

- Supportive and collaborative work environment

- Training and development programs to enhance skills and knowledge

- Employee discounts on real estate services

If you are a passionate and dedicated individual with a strong customer service mindset, we would love to hear from you. Join our team at Jonesbororealtycompany and be a part of a company that values its employees and provides exceptional service to its clients. Apply now!