Travel Operations Support Specialist

Job Description

We are looking for a reliable and organized Travel Operations Support Specialist to assist clients with researching, organizing, and coordinating well-planned trips. This role emphasizes accuracy, documentation, and responsive communication to ensure every client receives timely and professional support throughout the planning process.

In this position, you will work with clients to understand travel needs, timelines, and preferences. You will research destinations and accommodations, assist with itinerary preparation, coordinate bookings, and confirm reservation details. Maintaining accurate records and providing consistent updates is a critical part of the role. You will also assist with changes or documentation needs before, during, and after travel.

This role is ideal for individuals who enjoy organization, structured tasks, and providing dependable service in a non-sales environment.

Key Responsibilities

• Communicate with clients to gather planning information

• Research and organize travel options

• Coordinate and confirm bookings

• Prepare itineraries and confirmations

• Provide ongoing client support

• Maintain accurate planning records

Qualifications

• Strong written and verbal communication skills

• High attention to detail and time management abilities

• Comfortable working independently

• Customer service or administrative experience preferred

What We Offer

• Flexible work environment

• Training and onboarding support

• Access to professional tools and resources

• Supportive, team-oriented culture