Client Planning & Support Specialist (Remote)

Job Description

Location: Remote

About the Role

We are seeking a detail-oriented Client Planning & Support Specialist to assist with coordinating client plans, organizing logistics, and maintaining clear communication throughout the planning process. This role focuses on managing timelines, confirming arrangements, and ensuring a smooth and well-structured client experience from start to finish.

This position is ideal for individuals who are organized, proactive, and comfortable working independently in a remote environment.

Key Responsibilities

• Coordinate planning timelines and key milestones for clients
• Organize scheduling details, confirmations, and related documentation
• Support logistics related to meetings, events, and associated arrangements
• Communicate with vendors, partners, and service providers as needed
• Maintain accurate records using internal systems and tools
• Provide consistent, professional communication to clients throughout the process

Qualifications

• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• High attention to detail and follow-through
• Ability to manage multiple tasks and deadlines
• Comfortable using online systems and collaboration tools
• Background in client services, hospitality, administrative support, or coordination is helpful but not required

Work Environment

• Fully remote
• Structured onboarding and established workflows
• Supportive, process-driven team environment
• Opportunity to develop planning and client operations skills