Hhaexchange

Senior Product Manager

Job Description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create an end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, caregivers, home care provider agencies, and payers.  

We're seeking a Sr. Product Manager to help lead the charge in creating a new paradigm for software excellence in home healthcare, working on our next-generation home care agency and caregiver platform (“Pavillio”). This is a good fit for someone who’s eager to grow fast, think big, and build products that make a difference, improving the experience of thousands of caregivers and families. A role that’s equal parts challenging and rewarding, you’ll be working on a rapidly growing product with a passionate team that’s focused on making home healthcare better for people.
 
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seeking candidates located in the Washington, DC Metro area. This role is currently remote, with the expectation that it may transition to a hybrid schedule requiring approximately two days per week in a DC-area office once established.


Essential Job Duties
  • Drive the vision, roadmap, design, implementation, and ongoing improvement of our next generation home care agency management product (care delivery, billing, caregiver engagement, etc.).
  • Lead a cross-functional working team that spans product, design, and engineering
  • Conduct market and user research to understand and prioritize needs, frequently engaging with customers
  • Collaborate with designers, engineers, and product leadership to deliver new features and experiences that delight users
  • Stay ahead of emerging trends and dynamics, integrating market knowledge and customer needs to build great solutions
  • Inform product packaging and pricing analyses and decisions
  • Facilitate working sessions to surface and address challenges and opportunities, developing tactical plans to improve offerings both near and long term
  • Measure, track, and communicate product performance and customer feedback to stakeholders, providing insights and recommendations for future development. Develop creative strategies and campaigns to drive increased adoption and customer value over time.

    • This Role Is a Good Fit for You If:
  • You enjoy tackling and solving complex problems
  • You feel at home on fast-paced teams
  • You’re an independent thinker who’s willing to question the ‘go-to’ answer
  • You’re intellectually curious, a life-long learner who is willing to explore and discover new knowledge domains
  • You feel passionate about making healthcare better for people
  • You have an ‘ownership’ mentality and take pride in your work
  • You’re comfortable with ambiguity and being part of a dynamic team that learns and improves every day
  • You’re seeking a ‘startup-like’ environment

    • Other Job Duties
  • Other duties as assigned by supervisor or HHAeXchange leader.

    • Travel Requirements
  • Travel 15-20%, including overnight travel, domestic & abroad (US and other delivery locations)

    • Required Education, Experience, Certifications and Skills
  • 4-8 years of experience in product management, UX/UI design, or related roles
  • Strong B2B SaaS or healthcare software experience
  • Familiarity with agile development and user research methodologies
  • Knowledge of JIRA/Confluence/Figma
  • Experience with data analytic tools and methodologies
  • Excellent written, verbal, and interpersonal communication skills
  • Strong analytical and problem-solving skills
  • Flexible, team player
  • Ability to organize and plan work independently 
  • Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role

    • Apply Now
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