AI Lead

Job Description

Thermeon is seeking an AI lead to join our growing team in Australia!

About the Organisation –

Headquartered in the United Kingdom, with regional offices in Australia and the United States, Thermeon is an industry-leading provider of car rental software solutions. With over 40 years of experience in the vehicle hire industry, Thermeon has built a strong reputation for delivering high-quality, mission-critical systems that support both global brands and independent operators. Its flagship CARS+ platform provides end-to-end capabilities across the rental lifecycle — from initial quoting and reservation management to digital signature capture and secure payment processing — enabling customers to maximise revenue, improve operational efficiency, and drive sales at scale.

Role Overview

The AI Lead is responsible for identifying, building, validating, and scaling AI-powered product solutions that drive real customer and business outcomes. This role is hands-on and AI-first. An AI Lead does not operate through documents, tickets, or handoffs. They build working solutions using AI, engage directly with customers, and iterate rapidly based on real-world feedback.

The AI Lead does everything an AI Product Engineer does - plus owns customer discovery, validation, prioritization, and measurable impact.

Core Responsibilities

AI-First Product Building

·       Build working product solutions using AI as the primary execution medium

·       Rapidly prototype, iterate, and refine solutions to validate ideas early

·       Use AI agents for requirements analysis, design exploration, implementation, and testing

·       Move from problem understanding to working solution without reliance on legacy SDLC rituals

Customer Discovery & Engagement

·       Engage directly with customers to understand workflows, pain points, and unmet needs

·       Use live demos and working prototypes to drive customer conversations

·       Validate solutions through real usage, not assumptions or opinions

·       Build trust by clearly explaining AI behavior, limitations, and tradeoffs

Problem Framing & Opportunity Identification

·       Frame problems clearly and precisely before execution

·       Identify new AI-powered solution opportunities and revenue potential

·       Evaluate ideas based on impact, feasibility, and learning velocity

·       Use experimentation to discard weak ideas quickly

Outcome Ownership

·       Define success in terms of adoption, retention, efficiency, and revenue impact

·       Prioritize initiatives based on outcomes, not feature volume

·       Continuously assess whether solutions are creating real value

·       Own the full lifecycle from idea to impact

Cross-Functional Leadership

·       Work closely with AI Product Engineers and AI Developers within AI Pods

·       Align engineering, design, and data efforts around outcomes

·       Communicate clearly with internal stakeholders

·       Represent the product externally with credibility and clarity

What This Role Is Not

·       Not a backlog or roadmap-only role

·       Not a handoff-based product manager

·       Not a requirements writer detached from execution

Required Skills & Experience

Core Capabilities

·       Strong ability to build working software using AI tools

·       Proven experience rapidly prototyping and iterating on product ideas

·       Deep understanding of probabilistic AI systems and guardrails

·       Ability to reason about systems end-to-end

Product & Business Acumen

·       Experience engaging directly with customers

·       Ability to identify business and revenue opportunities

·       Strong product judgment and taste

·       Comfort prioritizing under uncertainty

Communication & Leadership

·       Ability to explain complex AI behavior clearly and honestly

·       Strong storytelling grounded in real system behavior

·       Comfortable leading through influence rather than authority

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