National Account Manager Neighborhood Direct Sales - Consumer NDSc

Job Description

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a National Account Manager to support the Neighborhood Direct Sales – Consumer (NDSc) channel. This role serves as the primary liaison between DSI, AT&T, and dealer stakeholders, ensuring clear, consistent communication and alignment across initiatives, programs, and operational priorities. The National Account Manager plays a critical role in driving engagement, optimizing execution, and supporting overall sales performance within the channel.

This position partners closely with AT&T channel leadership, National Account Managers, and dealer teams to execute initiatives, identify operational opportunities, and provide strategic field support. The ideal candidate combines strong relationship management skills with analytical insight, field presence, and the ability to translate data, trends, and program details into actionable strategies that drive measurable results. Overnight travel is expected.

This is a remote opportunity that requires 15% travel nationwide.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Responsibilities

• Serve as the primary point of contact between DSI, AT&T stakeholders, and NDSc dealer teams
• Lead and execute NDSc-specific initiatives, ensuring timely, accurate, and aligned implementation
• Align DSI support with AT&T and dealer needs through structured communication and scheduled engagement
• Identify operational improvement opportunities and support cross-channel impact where applicable
• Analyze reports and performance data to identify sales and engagement trends
• Communicate insights, program updates, and strategic priorities to internal and external stakeholders
• Partner with training and design teams to develop dealer-facing and field support materials
• Maintain subject matter expertise on NDSc programs, initiatives, and account-related processes
• Spend time in the field to understand retailer operations and strengthen account relationships
• Represent DSI professionally at meetings, dealer engagements, and AT&T events (overnight travel required)

Requirements

• 3–5+ years of experience in account management, channel management, sales operations, or related field
• Experience working within a telecommunications, mobility, or consumer sales environment preferred

• Strong relationship management skills with the ability to influence and align cross-functional stakeholders
• Demonstrated ability to manage multiple initiatives simultaneously in a fast-paced environment
• Proficiency in analyzing sales data, reports, and performance metrics to identify trends and opportunities
• Excellent verbal and written communication skills
• Experience collaborating with training, operations, or field support teams
• Willingness and ability to travel overnight as needed
• Professional presence and ability to represent DSI and AT&T at the executive and field levels

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!