Travel Logistics & Client Support Specialist

Job Description

We are seeking a proactive and detail-oriented Travel Logistics & Client Support Specialist to coordinate personalized travel arrangements from initial inquiry through final confirmation. This position focuses on structured planning, reservation management, and consistent client communication to ensure every experience is organized and executed efficiently.

In this role, you will connect with clients to gather timelines, preferences, and budgets, then research suitable accommodations, transportation, and activities that align with their goals. You will prepare organized itineraries, coordinate reservations, verify confirmations, and maintain accurate documentation throughout the planning process. Clear communication and follow-through are essential, as you will also manage adjustments, updates, and scheduling changes when necessary.

This service-centered role emphasizes reliability, administrative coordination, and client satisfaction rather than direct sales. The ideal candidate is organized, self-motivated, and comfortable managing multiple requests while maintaining accuracy and professionalism.

Key Responsibilities

• Collect and document client planning requirements

• Research and compare travel service options

• Coordinate and confirm reservations

• Prepare itineraries and supporting documentation

• Manage updates and scheduling changes

• Maintain organized client records

Qualifications

• Strong written and verbal communication skills

• Excellent time management and organization

• High attention to detail

• Experience in hospitality, support, or administrative roles preferred

What We Offer

• Flexible scheduling structure

• Structured onboarding and training

• Access to planning tools and supplier resources

• Long-term professional growth opportunities