🌴 Sales Development Representative - Job Code: 55679594929

Job Description

At Coconut 🥥, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:

Role: Sales Development Representative

Monthly Rate: $650-1000/month

Availability: Part-time - 20 hours/week

Time Zone: 11AM-3PM EST

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To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form.

What to Prepare:

1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check.

2️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️

3️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification.

Requirements

Experience Needed:

- Build and refine call lists from pre generated lead lists in Airtable

- Verify each company actually does pool cleaning (not builders, not buyers)

- Spend ~60 seconds per lead to find owner/decision-maker first name from website/public listings

- Make outbound cold calls to pool service company owners while they’re in the field

- Introduce Route Sales and the brokerage offering

- Explain high level value (lower fees, better process for buyers and sellers)

- Warmly qualify interest in discussing a potential sale of their business or route

- Set qualified appointments

- Confirm availability and book meetings

- Clearly document call outcomes and key notes in Airtable

- Do light follow up and multi touch outreach

- Send follow-up emails after calls where appropriate

- Make multiple call attempts per lead over time

- Keep CRM/lead tracker organized

- Update statuses in Airtable (e.g., no answer, interested, not interested, follow-up date)

- Maintain clean records so Tara and Trey can pick up conversations smoothly

- Collaborate on process improvement

- Provide feedback on scripts and objection handling

- Support refinement of outreach system and metrics as they learn what works

Good to have:

- Experience in SDR/appointment setting for service businesses or similar industries

- Familiarity with US small business owners / blue collar trades (e.g., home services)

- Experience doing light lead research (finding decision-maker names, contact details)

- Comfort giving feedback on scripts, messaging, and KPIs

- Any prior experience in route-based businesses or M&A/brokerage context

Non-negotiable Requirements:

- Strong outbound cold calling experience and comfort calling US business owners

- Clear, confident, and friendly spoken English

- Reliable tracking and organization of calls and followups in Airtable

- Ability to follow and refine a system for multi touch outreach

- Professionalism and care for customer experience

Industry/Tools Experience:

- Airtable (current lead/CRM tracking)

- Outscraper (used by Trey/Tara to generate initial lead lists)

- Potential future tools for dialing / email (not specified yet; open)

Benefits

We’re all about uplifting lives in Coconut and we make sure we provide benefits that support work-life balance, well-being, and growth. Here’s what you can look forward to as part of the Coconut Community! ✨

✅ Competitive Salary – We recognize your skills and experience with a great compensation package.
✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?

✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year.
✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.

✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
✅ Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind.
✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.

✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!

✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.

Some benefits may vary. Full details will be provided during the onboarding process.