Account Manager - IT Focus

Job Description

About Huzzle

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

We are seeking a results-driven Account Manager with a strong IT focus to manage and grow relationships with our technology clients. In this role, you will serve as the primary point of contact for assigned accounts, ensuring customer satisfaction, identifying expansion opportunities, and aligning IT solutions with business needs.

Key Responsibilities

• Manage and grow a portfolio of existing IT-focused client accounts
• Serve as the primary liaison between clients and internal technical teams
• Identify upsell and cross-sell opportunities within existing accounts
• Develop account strategies to drive retention and revenue growth
• Understand client IT environments and recommend appropriate solutions
• Coordinate with sales, engineering, and support teams to ensure seamless service delivery
• Prepare proposals, quotes, and renewal agreements
• Monitor account performance metrics and client satisfaction
• Maintain accurate CRM documentation and forecasting

Requirements

• 3+ years of experience in Account Management or Client Success, within the IT industry
• Experience selling or managing IT services, SaaS, cloud solutions, cybersecurity, infrastructure, or managed services
• Strong understanding of IT terminology and enterprise technology environments
• Proven ability to meet or exceed revenue targets
• Excellent communication and presentation skills

Preferred:

• Experience working with mid-market or enterprise clients
• Technical certifications (e.g., AWS, Microsoft, CompTIA)

Benefits

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals