Portuguese Speaking Customer Service for Online Shopping Platform in Greece
- Patrique Mercier Recruitment By Cyriel
Job Description
Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Portuguese-speaking individuals to join an Online Shopping Platform in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy assisting customers in finding the best products, this role is perfect for you. You will be responsible for providing exceptional support to Portuguese-speaking customers, helping them navigate the online platform and resolving any inquiries they may have. Join a dynamic team where your contributions are valued and where you can make a real impact!
Your Responsibilities
- Deliver outstanding customer service to Portuguese-speaking clients through various channels, including phone, email, and live chat.
- Assist customers with their inquiries, provide information about products, and resolve issues smoothly.
- Maintain a friendly and professional demeanor in all interactions, ensuring customer satisfaction.
- Accurately document customer interactions to enhance the quality of service.
- Collaborate with team members to improve customer experience and support initiatives.
- Engage in ongoing training to stay updated on product offerings and best practices in customer service.
Requirements
- Fluency in Portuguese (both written and spoken) is essential.
- A strong commitment to providing exceptional customer service.
- Prior experience in customer service or e-commerce is an advantage, but not mandatory.
- Excellent communication and interpersonal skills.
- The ability to work independently as well as collaboratively within a team.
- Positive attitude and proactive approach to problem-solving.
- Willingness to learn and grow within a vibrant and supportive environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
