Sophos

Benefits Coordinator

Job Description

Role Summary
As a Benefits Coordinator, you will play a key role in supporting our global team by administering employee leaves and benefits programs and ensuring seamless execution of processes. You will manage benefit enrollments, analyze data for improvements, and collaborate with internal and external stakeholders to deliver an exceptional employee experience. This position is ideal for a detail-oriented professional looking to grow their HR career in a fast-paced, innovative environment.



What You Will Do
  • Manage employee leave of absence in the U.S. and Canada (FMLA, ADA, disability, state/company leave) ensuring compliance with federal and state regulations
  • They act as the primary contact for employees and collaborate with HR, payroll, and managers to facilitate return-to-work.
  • Administration and coordination of employee benefits programs, including but not limited to health insurance, retirement plans, benefits invoices, and other employee perks.
  • Collaborate with insurance providers, vendors, and internal stakeholders to manage benefit enrollment, changes, and terminations accurately and within specified deadlines.
  • Manage service tickets (JIRA) related to benefit requests from employees, managers and HR partners.
  • Generate reports and analyze data to identify trends and patterns, providing insights for decision-making and process improvement.
  • Assist with onboarding new employees to include orientation and benefits enrollment
  • Prepare and distribute employee communications
  • Prepare reports, data analysis, and presentations for HR leadership.

    • What You Will Bring
  • Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
  • 1-2 years of US benefits administration experience, including health plans, disability plans and leave programs, ideally managing stakeholders in multiple locations and/or supporting a highly distributed workforce.
  • Familiarity with Microsoft Office Suite, particularly Excel and PowerPoint.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Excellent attention to detail and accuracy in handling sensitive employee information.
  • Strong verbal and written communication skills, including the ability to explain complex information clearly and concisely.
  • Demonstrated ability to maintain confidentiality and exercise discretion in handling sensitive information.
  • A proactive and collaborative approach, with the ability to work effectively in a team-oriented environment.

    • Apply Now
    Job Summary
    • Location
      USA Only
    • Category
      HR
    • Date Posted
      6 days ago
    • Job Level
      C-Level

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